[Resolved]  Homeshop18 — customer details shared externally or homeshop18 is hacked

My first purchase in homeshop 18. I entered my details in homeshop 18 app and bought a night suit (I actually received a nighty, however thats not my complaint).

Saturday 16th september morning i receive a call from a person calling from homeshop 18 noida office ([protected]), saying you are the lucky winner of a car worth 12 lakhs and to redeem it in cash he asked for bank account details. It was clear that it was a fake/spam call hence i disconnected immediately.

Now my concern is he knew all the details mentioned in homeshop18, my name, number, where i stay etc. This is a serious security concern where either homeshop18 has shared all my details to external parties or homeshop18 is hacked and all its customer details are out there and getting used by unethical spammers to loot them. I was well aware of such calls and hence got away unhurt, but if it was someone else he/she could have lost all his/her money because of this sheer negligence from homeshop18. I am going to lodge a fir against homeshop18, but before that i wanted to hear from the legal team of homeshop18 if they have to say anything on this or maybe you are already aware and just don't care of your customer details.

This was my first purchase in homeshop18, where i have received a wrong product, i do not see any return option in homeshop18 app and the price in the invoice i received on delivery shows 297 after taxes, where as i paid 349 after 52 discount (Free shipping). So obviously after my first and worst experience i will never shop again and will recommend everyone to stay away from homeshop18. They are making money by selling their customer details.