[Resolved] Homeshop18 — HOMESHOP18 POCKETED MONEY, DEFECTIVE GOODS NOT REPLACED | |||
I made the following order with Homeshop18 Order No.[protected] Order Date May, 24, 2014 Article Austrian Diamond Pendant Set by Sia Jewellers Amount Paid Rs. 299/- On receiving the article the goods were found to be defective as the beads were coming out on their own.As instructed by Homeshop18 the goods were returned to their courier Aramex. Neither the goods were replaced nor the price had been refunded. Homeshop18 acknowledged the dispute on June 14, 2014. Now more than 4 months have passed and I have written a number of emails to them but in vain. Of and on they state that the dispute would be resolved in 2 or 4 days but it all comes out to nothing. I feel constrained to take legal action. I am writing this to bring to the notice of public at large to be WARY OF DEALING WITH HOMESHOP18 AND NOT TO GET THEIR FINGERS BURNT AS I GOT MY BURNED. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
VEE...RY VEE...RY POOR SERVICE. IT TOOK HOMESHOP18 FIVE MONTHS TO RESOLVE THE ISSUE. IT ENJOYED MY MONEY ALL THESE FIVE MONTHS. IT HAS NO REMORSE--NOT EVEN A SINGLE WORD OF REGRET. I RESOLVE NOT TO BUY FROM HOMESHOP18 IN FUTURE. I SHALL ALSO TELL OTHERS ABOUT MY NIGHTMARISH EXPERIENCE.
Gaurav
Gaurav
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Refund has been initiated. Cheque will be dispatched and the same will get delivered within 7-10 working days.
Regards,
Team- Homeshop18