[Resolved] Homeshop18 — leaking customers informations to frauds or itself is fraud | |||
I ordered an Item through tv shopping in homeshop18.They gave me my order no. through sms. Next day I got message in my mobile from registered domain name of Homeshop18 that we won 1280000/- rupees lucky draw coupon by homeshop18. Again they call us by using a customer care number [protected] and addressed himself as the manager of the channel and confirm us that we won.they called us again and again ...they knew all our details..even the order number, product id, what product we ordered, our name, location etc...They gave us an a/c and provoked us to credit 15500/- as the charges of prize(called it as GST charges)..and asked for my a/c number..I did neft to that a/c what they gave us..then they demanded for another 37000/- as other charges...Yes, they cheated us and unfortunately I credited 15500/-..after some time I found the mobile was switched off..THEN HERE THE MAIN QUESTION ARISES HOW ONE FRAUD KNOW THE DETAILS OF THE CUSTOMER EVEN ALSO THE PRODUCTID, AND ORDER NUMBER.ETC..EITHER THEY LEAK OUR INFO TO FRAUDS OR ITSELF IS FRAUD..the same day we got call from several persons called them as the employee of the channel @HOMESHOP18...Shame ON HS18...TOTALLY FRAUD... Was this information helpful? | |||
Feb 19, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Jan 18, 2018 HomeShop18 Customer Care's response Dear Mr. Shakti, We regret the inconvenience caused to you. We would like to assure you that Homeshop18 does not share any personal or account related information identifying a customer, with any person/s or agencies. Homeshop18 never asks customers to deposit money into any personal or individual account and if TDS has to be paid it only needs to be paid into Company’s official account through DD or Cheque in favour of "TV18 Home Shopping Network Ltd.”.If you continue to receive fraud emails and letters or calls, you may lodge an FIR either with the Police or Cyber cell. Thanks & Regards, HomeShop18 | |||
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