[Resolved] Homeshop18 — lucky draw on shopping

[Resolved] Homeshop18 — lucky draw on shopping

S Sona711204 from Kolkata, West Bengal

I booked an order of 5 double bed sheets with 10 pillow covers on 23/04/18(yesterday)(Order No-[protected]).A person named Rahul Sharma with the mobile number [protected] called me today(24/04/18) .He introduced him that he was from Home Shop 18 and told me that I won a Tata Safari Car worth RS.1260000 on Lucky draw for shopping on HomeShop 18.He asked me to deposit RS.12500 as registration fees to take the car or RS.8500 to take money in place of car.He also asked me about my bank details where his head Mr.Kartik Malakar can transfer the money by cheque in case of cash taking and told me to deposit the required registration fees in this account(Account Name-Mr Kartik Malakar; Account number-[protected](SBI account); IFSC Code-SBIN0018038) Was this information helpful? No (0) Yes (0)
May 28, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Apr 24, 2018 Updated by Sona711204 How can such information be leaked to third party as you told us that your company do not take money in the bank account of an individual? Verified Support Apr 26, 2018 HomeShop18 Customer Care's response Hi Sona, We are sorry to hear that you had to face such issue, We would like to assure you that we announce the lucky draw winner's name on our TV channel and our website(Link -https://help.homeshop18.com/hc/en-us/categories/[protected]Promotions-T-C-and-Winners). And we never ask our customers to deposit any money in an individual account. Would also like to inform you that we never share your information with any unauthorized external agencies/partners, and we have this issue being investigated through government agencies. For further queries and quick response, you may call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Shubhra Singh
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