[Resolved] Homeshop18 — magicraft roti maker | |||
I bought a magicraft rotimaker from homeshop 18 which is not working good and which i am willing to return. Earlier the executive told me that it could be returned but now they are refusing.. This kind of attitude towards the customer makes one to loose faith in the product and in future one would not order from the site.. Kindly take action in this regard. My contact no is [protected]. Order no is [protected] and hsn code 85160000 and the mode of payment was cash on delivery Was this information helpful? | |||
Nov 30, 2018 Complaint marked as Resolved HomeShop18 customer support has been notified about the posted complaint. Verified Support Oct 11, 2018 HomeShop18 Customer Care's response Dear Ms. Jyoti, Please accept our sincere apology for the issue you had to face related to the product. As per our verbal communication, we would request you to please allow us 6-7 working days for better assistance. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Anju Yadav Verified Support Oct 12, 2018 HomeShop18 Customer Care's response Dear Ms. Jyoti, Please accept our sincere apology for the issue you had to face related to the product. We tried to contact with you on your registered mobile number. However, we could not establish contact with you. Kindly let us know of a good time to speak with you or you could help us with an alternative number of yours on our post for better assistance. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Anju Yadav Verified Support Oct 13, 2018 HomeShop18 Customer Care's response Dear Ms. Jyoti, Please accept our sincere apology for the issue you had to face related to the product. As per our verbal communication, we would like to inform you that we are arranging the reverse pickup of your order. Kindly wait for 2-3 working days for better assistance. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Anju Yadav Verified Support Oct 29, 2018 HomeShop18 Customer Care's response Dear Ms. Jyoti, we apologize for the inconvenience caused to you. We would like to inform you that we have sent your Refund Coupon worth INR 1150/, on your registered mobile number, dated 28-Oct-18. Please note the validity of this Refund Coupon is 1 year, from the date of issue and you should utilize these coupons during the time they are valid. If in case of any further concern or query, you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM. Team Homeshop18 Anju Yadav | |||
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Mamta
PH no [protected]
Mare pass jo order kiya tha vo Galt send kiya h
Order ko replace kre or shii order ko send kre plzzz mane pink& beige lehga beje plzzz
Taki hmara aapke sath visvas bnaa Rhee
Thanks
E email- [protected]@gmail.com
Mamta
PH no 8295535698
Mare pass jo order kiya tha vo Galt send kiya h
Order ko replace kre or shii order ko send kre plzzz mane pink& beige lehga beje plzzz
Taki hmara aapke sath visvas bnaa Rhee
Thanks
E email- mamtakarakoti767@gmail.com