[Resolved] Homeshop18 — Material received was faulty

mohan1984man

from Jamshedpur, Jharkhand

Website:

homeshop 18

Order was placed by my relative for onida grill vide order no:[protected], material was recieved and complaint was raised on 23 feb and from that day they are replying that

we will get back to you within 48 hours and till date there is no call/message and whenever calling the customer care they all lsiten to problem and refer to their senior team where no body is free to take the call and they are reverting that within 48hrs we will contact you.

Request you to help in this matter as after complaint they immediately generate ticket and reply that within 48 hrs we will contact you. I have even talked to the seller and he is deniying to do anything without homeshop18 clerance.

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Apr 1, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Mar 01, 2017

HomeShop18 Customer Care's response Dear Customer,

Greetings from HomeShop18!

Order ID: [protected]

We understand your concern and offer our sincere apologies for the inconvenience caused.

We would like to inform you that we have arranged call back to discuss it further.

Your kind cooperation and patience is requested.

Regards,
HomeShop18 Customer Support