Onida / MIRC Electronics Complaints & Reviews

Dear Onida Team,

I am writing to formally raise my concern regarding the unresolved issue with my split AC, for which I have now registered three complaints — the first in the first week of May, the second on 24th May, and the most recent on 31st May.

Despite repeated follow-ups and numerous calls to your customer service team, I have yet to receive any response or service. What is even more disappointing...

I purchased an AC from Flipkart in May 2024. A week ago, the AC developed a cooling issue, so I contacted Onida customer care for a technician since it is still under the 1-year warranty. The technician visited and informed me that gas refilling would cost ₹3500, to which I agreed. He promised to return the next day, but since then, he has not been answering my calls. I contacted customer care to expedite the resolution, but they closed...

Audio IC of bass blaster of Onida Ky thunder TV is damaged.IC number is TA 8233BH. Is it available?...

I purchased your onida led tv 18 months back. Till the end of 12 months i exchanged twice the led remote freely with your onida service center due to non working. Now the same problem with the remote. I contacted your service center, they told warranty for this remote is expired so you purchase a new remote.
The remote is not damaged.
I am asking you why your product is very low in quality, what can i do for this....

I bought this Onida washing machine which is one of my biggest Regret!

Product:Washing MU51095 /Onida

WO60TSPLN1-AGY#15IH2#006222

One of the worst Customer Care Support. They are not available or keep their number busy on purpose.

After calling 100 times to [protected], the customer care finally received a call and registered a complain no 1610A[protected].

The Agent...

Hi I am Abraham Samuel from Bangalore
totally dissatisfied with your product onida dvd hdr 5533 as well as service after sales.
i purchased it on 21.05.12 in Bangalore Pai international Bannerghatta road. we did not use it for One and half month. not a single day i use it. because of my sisters marriage in our house. one day we thought to play DVD but it was showing no disc. we tried again and again.but we got same result....

The mobile phone model no.Onida-F-090, IMEI NO.-[protected] of Rs.2500 date[protected] bought from disco sound shop Add.- 176,Jail Road Indore gives air bubbleand colour destroyed after from 2 months from the colour coating of back cover . The compliant of this issue seen by onida customer aielation center,indore but no response and solution of this problem made by them....

Beloa attached is the copy of letter which i wote to Onida support.. Till now nobody has responded.. and the DVD player is kept as a momento

Sir,



It is with utmost dissatisfaction I am writing this letter. The cause for my unsatisfaction is a DVD player (Model:DFX 5959) which i bought on September 15 from Nandileth G-Mart, Kozhikkode, Kerala didn't work from the very first day itself. Any...

I missed my 4 digit company password to start up my Onida TV if possible send me that password ....

I have purchased a ONIDA Mobile (Model no. - G460) from HomeShop18 on 28th December 2008 and I received the same on 3rd january 2009. After 2 days I activate the mobile with life time Airtel Sim but I found a peculiar problem that as and when some one calls me the call is auto received by the mobile although there is no such option of auto receive present in the mobile. This mobile is OK wih other Sim Cards there is no such abnormalities...

Im from chennai, I bought a new ONIDA - 29" Oxygen color television in the year 2005 - Jan with a 3 year warranty. Last year I encountered the first problem where the TV went off suddenly for no reason. Our house is equipped with 3 phase facility and there was no voltage problem. I called the service centre several times.The technician who came for the service was really a dump and admitted he doesnt know anything after doing lot of...

I purchased a newly branded 3 Star ONIDA, 1.5 Ton Split AC for my Sister Residence at Sreekrishnapuram, Palakkad for their Summer requirement through Flipkart in the month of March and got it delivered at Installed within End of March 2025. We had faced some cooling issues during initial days and later noticed that no Air Flow was also there and raised a complaint to ONIDA Customer Team by the month of April end where the Team responded post multiple calls made thru Customer CARE and Online portal. Post raising the same, a technician visited by May 1st Week and said that FAN in the AC got defective and needs to be replaced which may take 2-3 days time as this needs to be delivered from Thiruvananthapuram or Mumbai.

Holding high patience, we waited almost a month with no call response from the team as well as mail response. On talking to a customer care agent last Week Wednesday who assured me the issue will be solved in a day, while 6 days later, no one even called back to understand the customer situation.

I gifted ONIDA AC to my sister considering the child and parents suffering during Summer while there is no use of the purchase of ONIDA AC as winter itself started. My family member recommended the same LG AC while I personally recommended ONIDA as I'm using the 2 Split AC in Chennai of the same brand for almost 9 years. It became a big internal issue due to the Poor performance and defective product supplied by FLIPKART Team and being unnoticed as well the same from ONIDA Customer care Support.

I got Top management details after multiple struggles to address my issue at earliest either with issue resolving and installing the new BRAND AC at earliest.

Expecting at least a proper response from the ONIDA Top Management @Mr. Vivek Saran & @ Muneeswaran. S in addressing the same.

Order no.- OD[protected] from Flipkart

Service Complaint Raised thru Online - CO050525A166828.

I have Onida Microwave oven. It is one of the worst quality product I have ever seen. When it failed, I raised a support request on onida customer care.

A day after technician visited the house. He did not seem confident. When I told him, convection is not working, he showed me that water is getting heated on microwave heating!
I told him that magnetron controls microwave heating and that’s fine. What is not working is Convection. Most likely coil is faulty.

After sometime, he confirmed my speculation that coil is faulty. However when the product is out of warranty, he took out the coil and took it with him. That’s unacceptable. Moreover the working solo oven part of it was now crippled and the entire unit was out of service.

Every time I called him later, he said, he is yet to check the availability of part. 3 days wasted. Then he said part is not available. Then he said, he will get it from elsewhere.
Now the part is also not available and they are not coming to reinstate the device to previous working state.
Escalations did not help. No one called me despite repeated follow-ups with customer care.

This is last time I am buying Onida product.

I pray for loss of business, bankruptcy and debacle of Onida as a company.

They are going to go down the drain. This is my curse to Onida.

I’ve purchased a washing machine and it’s under 2 years of warranty. On 8th September 2024 washing machine stopped working and I raised a complaint in Onida and they said a technician will visit in next 48 hours to resolve the issue. Since then I have been waiting and calling numerous times to Onida to send someone to address the issue and no one is bothered. The ticket number is [protected]

I need the product issue to be resolved asap

Onida ac menufecturing defect no responce from company

I was buy onida ac may 2024, indor unit not swing. Menufecturing defect.ac instalation done by third party person because company person bargin for extra mony. Now company person sayed no warnty provide if instalation done by third party. I was submit query online customer care service onida but no responce.
Bill detail : darshan gosai contect [protected]
Ac serial onida 1.5t ir183grps 00638/04834
Onida mirc electronics ltd. Onida house, g-1, m. I. D. C, mahakali caves road, andheri (E), mumbai suburban - 400 093.
Email id. - [protected]@onida.com
Phone - no. - [protected]

Dear Sir/Madam,

I am very disappointed by the service provided by the Onida team.

I have purchased a smart tv Onida 80 cm (32 inch) HD Ready LED smart Android TV 2023 ( Order ID - OD[protected].

We received the Tv on 18th nov 2023 & installed on 20 th nov. but the issue has started after only 4 days of installing, onwards 24th nov. The TV is not working.

We have filed a complaint - GH[protected] on 25th nov. but till today no one responding to the customer support team is only giving fake promises that we will solve the problem within 48 hours but till now no one has visited to solve the issue.
As an honest customer & being a patriot to support "Make In India" products, I feel cheated.
After this scenario I again raised a complaint on 6 Dec. (GH[protected] & got the same false promise that we will solve the issue within 48 hour. but nothing has changed. I again called customer care today ( 23dec 2023) but got a response that the second complaint has been rejected b/c we called three times but you have not picked the phone ( Totally garbage & false story making).

Please help to resolve this long pending issue.

Regards
Ashish Kumar Singh

Dear Team,

I am Himanshu Jain from Noida. My complaint is regarding Your services and service centre.
I was booked my complaint GH[protected] on 11th July 2023 which still not resolved and advance payment is made to your technician in cash mode Rs.7700 on 20th july 2023 after repair the Pcb pennel but still they are denied that pcb pennel is under testing process.
I want to know what the process time of repairing a PCB pennel is.
Ur all staff is making me fool. Is Onida opening a fraud service centre?

Regards,
Himanshu Jain
[protected]
Complain No: GH[protected]

I have purchased Onida AC from Flipkart in March'21
From last one year my AC stopped working I complained at customer service center Onida but no one came to visit
After calling for so many times thechnician came in March'23 and said PCB in outdoor need to be replaced
And again after calling so many times they replaced it on 1st June and charged me 13500 Rs but now again AC stopped working and I am calling them from last 1 month. Now he is not answering my calls
What do I supposed to do now???
At time of replacement he said for 3 months warranty and he refused for warranty

Onida ac S12TFL3 light blinking and no other functions working please help me out if pcb is not working arrange me for new pcb

Mu Onida microwave has a defect. It does not work properly. The issue is intermittent and very difficult to solve.
My complaint was pending with Onida for 15 days and they just closed it without any resolution.

The technician who was supposed to attend the case went on leave and did not return for a week.
They are not providing any commitment to solve the issue.
They fool around that they will send a technician but no one visits my house.
I opened another complaint which is also not taken up by anyone. I know the mobile number of technician but he is not committed to come and solve the issue.
I regret buying Onida product