Onida / MIRC Electronics Customer Care
Onida Group
Customer satisfaction rating: 1%
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1172
COMPLAINTS

Onida / MIRC Electronics Customer Care

Onida Group

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Address
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E)
Mumbai
Mumbai City District
Maharashtra
India - 400093

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 22 2820 0435
[Corp Office]
37
25
6
2
6
3
+91 42 2251 2721
[Coimbatore]
5
2
+91 24 0255 1459
[Aurangabad]
1
1
+91 67 4258 7735
[Bhubaneshwar]
0
0
1
1
0
0
0
1
0
1
+91 24 0255 1458
[Aurangabad]
0
1
0
1
+91 52 2655 6666
[Uttar Pradesh]
0
2
+91 86 6254 0581
[Vijayawada]
0
3

Fax:
Fax:
+91 22 2823 6475

Additional info
Corporate Office
Mirc Electronics Ltd., Onida House, G1, MIDC, Mahakali Caves Road, Andheri East, Mumbai 400093

Branches & Offices

Pandeshwar
Ground Floor, Albuquerque Chambers, Next To Corporation Bank H. O., Pandeshwar, Mangalore - 575 001. Tel. No. 0824 - 2423934/3253607

Lucknow
Godown No. – 2, Opp. Mohibullahpur Railway Station, Sitapur Road, Lucknow, Uttar Pradesh – 226 021
+91 52 2655 6666

Chennai
18, IV Th Lane, 1st Floor, Nungambakkam High Road, (Next To MOP Vaishnav College), Chennai - 600 034

Kolkata
1st Floor - Above Bank of Baroda, 47/1C, Hazra Road, Kolkata – 700 019
+91 52 2455 2471, +91 52 2455 0052, +91 52 2455 3909, +91 52 2476 2474, +91 52 2454 2472

Vadodara
Mirc Electronics Limited, 1st Floor, 52/B Kunj Society, R C Dutta Road, Alkapuri, Vadodara - 390 007. Gujarat
+91 26 5233 1378

Ranchi
24/25, Kokar Industrial Area, Ranchi - 834001
+91 65 1254 7320

Bangalore
2nd Floor, “Vyvish Aryan” Complex No. 4036 (Old No. 805), 80 Feet Road, Girinagar, 4th Phase, Banashankari 3rd Stage, Bangalore – 560085
+91 93 4123 1008

Pune
31, Akshay Complex, Off Dhole Patil Road, Behind Hotel Regency, Pune – 411 001
+91 20 2613 6711, +91 20 2605 1721

Dispur
Avtar Complex, 2nd Floor, Dreamland Apartments Pvt. Ltd., Baltola Road, Dispur Last Gate, Naharani Path, Dispur, Guwahati - 781 006
+91 36 1223 1684

Indore
C - Block, Life Care Compound, 37 - 38, Lasuria Mori, Devas Naka, A. B. Road, Indore –452 010 (M. P.)
+91 73 1420 0702, +91 73 1420 0703

Hyderabad
Door No. 6 - 54, Survey No: 51, Peerzadiguda, Uppal, Ghatkesar Mandal, Ranga Reddy Dist. Hyderabad – 500 039

New Delhi
E - 4, B - 1, Mohan Co - Op.industrial Estate, Mathura Road, Badarpur New Delhi - 110 044
+91 11 4950 3100, +91 11 4950 3106, +91 11 4950 3108

Nagpur
Mehta Complex, Plot No. 6, Bakshi Layout, Midc “T” Point, Amaravati Road, Nagpur – 440 023
+91 71 0422 2417, +91 71 0422 1692

Madurai
No – 28, Kakkan Street, Shenoy Nagar, Madurai – 625 020
+91 45 2253 1283

Ghaziabad
Onida House, B - 2, 2nd Floor, Rdc, Rajnagar, Above State Bank Of India, Ghaziabad (UP) - 201 001
+91 12 043 1818

Ghaziabad
Plot - 178A, Zone - B, (Behind Pragatibadi Press), Mancheswar Indl. Estate, Bhubaneshwar - 751 010
+91 67 4258 7735

Nagar
Plot No. 29, Ramesh Nagar Godown Area, Vpo - Bhabat - Zirakpur, Dist. S.A.S. Nagar (Mohali)
+91 97 8140 5115

Coimbatore
SF No 17 - 1, A 1 & 22 - 1 A Bharathi Nagar, FCI Road, Opp To APG School, Coimbatore - 641 006
+91 42 2251 2721

Jaipur
“Whispering Palms”, D - 42/A, Flat - 204, C - Scheme, 2nd Floor, Subhash Marg, Jaipur – 302001 Rajasthan

Kochi
Onida House, 777/9 & 10, Pookkattupady Road, Mundampalam, Vadacode P. O. Kochi - 682 021
+91 95 6704 3455

Patna
Opp Jai Villa Apartment Lane In Front Of Bank Of Baroda, Kurji, Patna - 800010

Hubli
Behind Vijaylaxmi TVS Show Room, Opp - To Hebsur Bhavan, Near Green Garden, Gokul Road, Hubli - 580030
Tel: +91 83 62233 4556, +91 80 2243 3558
Fax: +91 83 6223 6067

Raipur
Opp. National Garage, Near M. P. Dhaba, Kedia Business Park, Tatibandh, Raipur, C. G. - 492001
+91 77 1654 6006

Mumbai
13/A, Nandbhuvan, Mahakali Caves Road, Andheri (E) Mumbai - 400 093.
+91 20 2837 5561, +91 20 2837 5562

Karnal
27, HSIDC, Sector - 3, Near Namastey Chowk, Karnal - 132 001 (Haryana)
+91 18 4222 0725, +91 18 4222 0825

Thane
402, Palkar House, Chendnani, Lohar Ali, Near Karnavat Classes, Thane (W) - 400601
+91 22 2543 6718

Vijayawada
74-2-19, Near Check Post Center, Krishna Nagar, Krishna (D. T)., Vijayawada - 500007
+91 86 6254 0581

Ahmedabad
8th floor, Golden Triangle Complex, Stadium Road, Navrangpura, Ahmedabad

Ludhiana
C/O. Royal Industries, Phase Viii, Focal Point, Appo - Dishe Da Dhaba, Chandigarh Road, Ludhiana. (Punjab) – 141 010
+91 16 1323 6835

Aurangabad
Plot No. X - 1 - 41, Raj Complex, Opp: Sturlite Company, Beside State Bank Of Baroda, Behind State bank of Hyderabad, Midc – Waluj, Aurangabad - 431 136
+91 24 0255 1458, +91 24 0255 1459

View More Information...

Customer satisfaction rating
1%
Complaints
1172
Pending
23
Resolved
5
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon09:00 am - 09:00 pm
Tue09:00 am - 09:00 pm
Wed09:00 am - 09:00 pm
Thu09:00 am - 09:00 pm
Fri09:00 am - 09:00 pm
Sat09:00 am - 09:00 pm
Sun09:00 am - 09:00 pm

Onida / MIRC Electronics related photos (60)

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Onida / MIRC Electronics Customer Care related pictures (60)

Onida / MIRC Electronics Complaints & Reviews

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Onida / MIRC Electronics — Disgusting Service and fake comitments

 sumitmanocha on Jan 22, 2017
Hi Team,

I am frustrated and annoyed with the false commitments from the engineers, service center employee (Nave en) and there manager those number is 9350982390.

I have purchased this LED tv for 40, 000 in 2016 January, but from 2016 July I am been calling to the customer care for my complaint of remote.Remove was replaced but engineer from onida opened the TV and changed some back panel buttons. From then I am facing a massive issue in TV. Sometimes TV display goes off and audio is there and there is no issue with the AV terminal. I requested for replacement and...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Led tv remote not delivered

 ford555 on Jan 18, 2017
I had raised one complaint 2 weeks before regarding my led tv remote on/off button not working. I had called 4 to 5 times customer care, they told will be given within 2 days. Each and every time when i am calling they telling the same one, will given 2 days. It is still under warranty, so that may be poor response. No proper response and also call getting disconnected often. Very poor customer service. Please support me in resolving the issue
Complaint no. for new remote - 17011536380155...
Complaint comments  Read comments [1]Complaint category TVs

Onida — Defective Tv

 jrichard on Jan 14, 2017
Hi all,

We had purchased Onida 40 inches TV and it is just been 6 months, the TV is gone and not working for no reason and also we hardly watch TV in a day like 5-6 hours but we don't have any ideas why the TV is not working. We had complaint to Onida customer service and there is no reply from 48 days and creating a mess. We contacted near by onida service station and it's still the same. We are not so jobless to be behind with all the onida service stations and initially when we purchase they informed us with good customer service but now it turned out to be a pathetic service....
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Refund for deffective led tv

 D bhaskar on Jan 13, 2017
We have purchased Led Onida TV

Model No: LEO40FAIN,

Serial No:LEO40FAIN#15k04#004486

on 25/12/2015 from SRI PIRGAL ELECTRONICS, kukatpally, hyderabad.

The Tv was not running well since August month. The complaint was lodged on 22/11/2016 complaint no: 1611E616380539, called call center and regional managers many times. After one week your service engineer visited and said that the mother board was damaged.With great difficulty the mother board was received after 25 days and replaced after long time that is on 06/01/2017 and the very next...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — 50 inch LED TV breakdown - needs repair

 vnvelu on Jan 12, 2017
I purchased a 50 inch Led tv in 2016 and the same was working fine till 1st of 2017. on 1st Jan 2017, while watching the TV, there was a big noise and TV went defunct. I registered complaint for repair. The complaint number is 1701G666380007.

The service engineer visited after two days and told mother board failure and needed replacement

The next day service engineer came back with a mother board (not a new one ) but again that board also had problem and was not functional.

Now they want the Panel to be checked. When there is no proper response for replacement...
Complaint comments  Read comments Complaint category TVs

Onida — Led Tv

 Amit Bhagwat on Jan 7, 2017
Bought Onida led TV on 5 and onida customer service is just pathetic.From Last two days they made me sit home leaving behind my work and still they are asking me to still cooperate as the installation guy is doing work.As in I don't have any work.U guys are pathetic.U have wasted my 2 workable days.still asking to wait at home since morning giving fake promises.Even after explaining problem as I have daughter of 3 years.If by chance while playing the TV breaks are u guys going to refund the amount....
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Complaint about inconvenience reg

 Ganesh_sai on Dec 30, 2016
I was purchased an android 32 inch Led tv on 9-1-2016. some problem happened on my TV at 16-11-2016 I registered complaint on same day my complaint no 1611E266380113. service engineer visited and told mother board failure, need to replace. on 8/12/2016 service engineer came back with new mother board but that new board also had problem so he take it back. till now my problem was not solved. When ever l Cal service engineer he told same answer the board will come today or tomorrow like this. Now a days service engineer and chengalpattu service manager also not respons my Cal they not attend my Cal...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Very faltu service totally harassment on customer

 pankja on Dec 27, 2016
Hi sir / madam, i had bought an onida splendor washing machine in 23/08/2016 (From mumbai maharashtra). Maine yee machin leke bohat badi galti kee hey aisa lag raha hai last one month sey machine kharab hey maine 20/11/2016 ko complent rejister kiya hey mera complent no. (1611e716380433) hey 2 bar technision aa kar gaya hey pcb kharab ho gaya hey warrenty main change kar key milega bol key 1 month sey muze sirf ghumya jaa raha hey inke technical team ko call kar key roj followup leta hu woo bhi muze sirf aaj bhej deta hu bol key last 3wick sey ghuma rahe hey kalyan division team is very faltu team...
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — Microwave oven

 Manish Ittan on Dec 25, 2016
I have bought a microwave oven from sales india ahmedabad wherwin where in since i purchased it its magnet has gone damaged and since last 4 months i am in follow up with the dealer and company customer care but no resolution is provided. Pleas help immediately. I have registered my complain more then 20 times but the company, dealer is not ready to listen. The local engineer says that the company will send the new magnet heater to them and then they will replace but since llast 4 months i am getting the same reply....
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida / MIRC Electronics — Led not working

 Shahmeer Alam on Dec 20, 2016
Onida led TV 22 inch I am purchased last December, 11 September 2016 TV is not working,
i contact onida services center 20 September 2016 my complaint no.
Till then led TV is not Repaired.
And your technician Led collect my home and no response till m frustrated.
Very poor service in onida
Bad experience in onida, I also suggest please do not purchase onida product, fake company Nd thief. Nd your service executive very bad (tahir Ali) Delhi ncr
But onida services center not Repaired.
Till 20December 2016.

Please speed take Action...
Complaint comments  Read comments [2]Complaint category TVs

Onida / MIRC Electronics — Onida led not working last 4 month

 baharul54 on Dec 12, 2016
Onida led TV 22 inch Serial no- LEO22NMSF100L, I am purchased from Ammini Traders, Tripunithura, Kochi, Kerala 682301
8 February 2016 after 4 month TV is not working,
i contact onida services center 11 August 2016 :7:30 Pm
Till then led TV is not Repaired.
I have Warranty 1 year Company policy
But onida services center not Repaired.
Till 12 December 2016.

Please speed take Action .
Your faithfully
Baharul .
My mobile no +918086243358...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Onida Tv Worst Service Center in the world

 velmurugan LLB on Dec 9, 2016
---------- Forwarded message ----------
From: Jaya Prakash
Date: Thu, Dec 8, 2016 at 6:52 AM
Subject: SERVICE TEAM COMPLAINT
To: glm@onida.com

Dear Sir,

We give our LED TV on 10-9-2016 on your pondicherry service center. Still we don't received any responsible answer from your service center.

After we speak to your ASM Mr.Jagan (Ph:9626269964) we contact this no he is told (I am in meeting. I will catch your tomorrow) this received on December 1st. But still we don't received any call or text for his.

Next...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Complaint regarding servicing centre

 Asish Tanu on Dec 3, 2016
Sir
I am a consumer of onida from tripura state, india having one onida lcd tv for last 4/5 years. recently i am facing some problem in it. so i took it in your recognised servicing centre for agartala, tripura namely 'maa agency', 36, mantrbari road, agartala, tripura (w). after keeping it for one night and repairing they gave one bill of rs.2300/- which is too much for a simple problem like it takes few times to on after power on the swith. also they gave on cash memo regarding this having sl. no.338, dt.9.11.2016 in which they even dont mentioned the names of the parts which were repaired...
Complaint comments  Read comments [1]Complaint category TVs

Onida / MIRC Electronics — Onida LCD tv 32 inches

 Dr Kalburgi on Nov 29, 2016
The image on the screen is not clear, when it is turned on, the image on the screen turns white(whole screen will be white) after 10-15 minutes. There has been several complaints made through customer and retailer but no action is taken to complie the same, since one and half year no one cared to attend the complaint. A legal notice was also issued in your company name, so kindly treat it as a last reminder to attend the complaint and repair the said LCD TV. if you fail to do so, then I will be left no option other than a consumer court....
Complaint comments  Read comments [1]Complaint category TVs

Onida / MIRC Electronics — Onida customer care and service centre not giving any response after they took our product to their office

 Uma Mageswaran on Nov 28, 2016
I have 5 onida ac in my home I don't have any issue so I suggest my father in law to buy onida ac it was working fine for 2 years but now he had cooling problem with that ac so we spoke with customer care they send a guy from authorised dealer he came and take my ac to his work place to troubleshoot our issue with ac but he didn't came back to my home to fix that ac . And I getting poor response from custom care as well as service centre really I feel bad that I am using your product if possible rectify this issue or definitely I will be posting about your product in facebook twitter and what's...
Complaint comments  Read comments [1]Complaint category Appliances

Onida / MIRC Electronics — A/ c not working, complaint already given, no response card no.-201 3505907 mtce period for one year from 21/11/15

 Suderson Rajaram on Nov 19, 2016
No service person attended even though complaint given before, 20 days ago no 14038476381253. Urgent action is required to repair the 1.5 ton a/c model s 218flt sl no 0508003914. Today contacted your complaint booking no thrice, in three languages, i. E. Tamil, english and hindi. Today also. One person in hindi language customer care no 39889000 through phone 04423633676 attended in hasty manner and not booked my complaint. What service u are doing god only knows
Take immediate action, otherwise i will approach customer court. Cell no 9444903676., 9445603686

R. Suderson, retd...
Complaint comments  Read comments Complaint category Electronics & Appliances

Onida Washing Machine — Board problem

 Ct.Durai on Nov 18, 2016
When i launch my complaint about my washing machine very next day two of the staffes came and watch my machine and they told me that your machine had a problem with board and it costs of 4500 and we have to give order from Mumbai.Then they collected rs650 for service without touching machine and they told me that you will get back with in a week.Now two weeks are over.But still there's no message from the company.The cost is so high with pain and I never say for onida is not a good choice even customer services also poor.
Warranty registraion card didn't fill up when I purchased.I attached...
Complaint comments  Read comments Complaint category Washing Machines

Onida / MIRC Electronics — About my tv

 sahana sooda on Nov 16, 2016
I buyed a leo32hr2 on 3jan 2016 now on 26/10/2016 it has a problem. And the service center mysore responds on 2/11/2016 saying that we didn't pick the call which is a lie and then a techie comes saying that he will solve the problem the next day i'e on 3/11/2016 but till the date their is no answer!!! My complaint no. Is1610d436380920 what should i do now?...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — LED TV not Working Properly [Resolved]

 T V Sathyan on Nov 8, 2016
I have purchase Onida LED TV Model No.LEO32HE from a Authorized Dealer Vasanth & Co, Tambaram, Chennai, in Sep 2015. We had a complaint in Aug 2016 there was no Picture and we reported to the Service Center till now one one is visited We require a immediate solution for this. We have the new One to be replaced. We have escalated the issue many times but we didn't receive any response from the service people. We have suffered more than 2.5 months in trying to get our TV serviced. Since we have reported the issue before warranty period we will not be able to pay for the replacement of the parts if...
Complaint comments  Read comments Complaint category TVs

Onida / MIRC Electronics — Onida led 32 inches tv not working complaint no:1610e616390001

 Sunny@143 on Nov 7, 2016
Dear sir,
Recently iam purchased a new led onida tv 32 inches throw paytm. But unfortunately my tv has not working. So request call to onida customer care center hyderabad (04039889000) 75 times in duration of 2 months but no response. Only persons said process on the way. Till we are waiting to.
My complaint no1610e616390001 & ph no:+917799706479

Yesterday we had received call from onida & another call received from Paytm .The person of Paytm told me that your amount will be refund to you, also he added that to send of my bank account number to the below mentioned...
Complaint comments  Read comments Complaint category Online Shopping

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