Homeshop18 — Micromax X336 worst product selling at homeshop18 | |||
I bought Micromax X336 from homeshop18 but it is the worst product with invoice number RL- 67686 and CST / TIN No - [protected] on[protected]. After I bought the product within a month phone started giving problem, its display was gone and it started showing black and white spot on display screen. You can not see anything even if the phone is on. I complain about this to homeshop18 several times but their customer service staff asked me to contact Micromax custoer service center. Micromax service center guys asked me Rs. 700/- to pay for the diplay problem whereas homeshop18 guys told me it would be free because it is under warranty period. Frankly speaking homeshop18 products and customer service both are at their worst. I would recommend never buy anything from homeshop18. Was this information helpful? | |||
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HomeShop18 customer support has been notified about the posted complaint. Apr 28, 2014 Updated by Giteshkumar Panndya I felt cheated by homeshop18 after I bought this phone. Never buy anything from them; they are big time looters.   | |||
 3 Comments | |||
Comments
Homeshop18,
The issue occurred after a month; how can I report it within 48 hrs of delivery. There is no physical damage to the product but its display is vanished within a month. Now, whom should I held responsible for delivering such a worst quality product?
There is no one to listen from homeshop18 customer care and from where should I get my money back or replacement of the product. Can you answer that?
Thanks,
Gitesh
The issue occurred after a month; how can I report it within 48 hrs of delivery. There is no physical damage to the product but its display is vanished within a month. Now, whom should I held responsible for delivering such a worst quality product?
There is no one to listen from homeshop18 customer care and from where should I get my money back or replacement of the product. Can you answer that?
Thanks,
Gitesh
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Any issues should be reported within 48 hrs to process replacement/refund.Also the physical damages will not be covered under manufacturer
warranty. It will be paid service.
Regards,
Homeshop18