Homeshop18 — No proper response for fault mobile received

muyeen Ahmed

from Bengaluru, Karnataka

Address:

Chennai, Tamil Nadu

Sub: Complaint pertaining to the mobile not functioning-Reg Ref: Buyer’s Order No:[protected] With reference to the above subject, I herewith register the complaint for the mobile which is purchased through online on 17.01.2014. It is not functioning properly, hence I request you to replace the mobile in higher model form other brand for that I will make the gap payment or else kindly return the cash. I here with listed out the issue in the mobile: 1. Sim is not supporting (No Network coverage) 2. Flash light not functioning 3. Camera clarity is not upto the mark

Was this information helpful?

No (0)

Yes (0)

Related HomeShop18 reviews

View all 3449 HomeShop18 Reviews

Comments

muyeen Ahmed

from Bengaluru, Karnataka

Many time i contact to customer care but no proper response, when they are asking to send courier, but no one ready to book the parcel, due to mobile, any how i sent the mobile through my friend in professional courier (mo-PRO 0937513) but that parcel has been returned back to me due to your receiver not accept that parcel (reason not updated),

Again i am sending the parcel to Delhi as per the instruction by Ali Nawaz from Home Shop 18 on 05.02.2014 at 12.20am (complaint No[protected] waiting for your favourable replay.

HomeShop18 Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Sivaramakrishnan,

As discussed, we will check with the concern team and update you.

Regards,
Home Shop 18