Homeshop18 — Non refund of amount | |||
I wanted to purchase intex tent for kids on 17-may-14, after making the payment i could not get the receipt or order details from homeshop, when i contacted the customer care they informed that the payment has failed kindly re-pay.But the payment was successful and homeshop18 has created 2 orders[protected] &[protected] for the same item i have immediately asked them to cancel one[protected] and arrange to refund the payment. But till date 13-jun-14 the refund is not done stating that the item has been couriered and are waiting for return of material. Was this information helpful? | |||
HomeShop18 customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Sai,
We have processed your order for complete refund and amount will reflect in your bank account within 5-6 working days.
Regards,
Homeshop18
We have processed your order for complete refund and amount will reflect in your bank account within 5-6 working days.
Regards,
Homeshop18
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We apologize for the inconvenience caused to you, we shall process your order for refund within 24 hours.
Regards,
Homeshop18