Intex Technologies Customer Care
Intex Technologies (India) Ltd.
Customer satisfaction rating: 23%
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1837
COMPLAINTS

Intex Technologies Customer Care

Intex Technologies (India) Ltd.

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Address
A 61, Okhla Industrial Area, Phase - II
Delhi
New Delhi District
Delhi
India - 110020

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1860 108 5555  [Customer Care]
up
446
down
229
1860 208 5555  [Consumer Durable & IT Accessories]
up
47
down
39

Phone:
Phone:
up
15
down
6

Additional info

Vishal Sharma
Sales Manager


Customer satisfaction rating
23%
Complaints
1837
Pending
133
Resolved
372
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon10:00 am - 07:00 pm
Tue10:00 am - 07:00 pm
Wed10:00 am - 07:00 pm
Thu10:00 am - 07:00 pm
Fri10:00 am - 07:00 pm
Sat10:00 am - 07:00 pm
SunClosed

Intex Technologies related photos (435)

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Intex Technologies Complaints & Reviews

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Intex Technologies — my pf not transfer to new pf account

 Darshit kanpariya on Sep 17, 2019
DEAR SIR/MEDAM
Hi my name is Darshit kantibhai kanpariya staying at ahmedabad gujrat and i was a employee of superwell services,
PF no:DSSHD[protected]

I have try to my pf transfar new pf account but show (Details of previous account are different than present account. Hence claim request cannot be processed.)this type error.so plz solve as soon as possible

thanks & regard
darshit kanpariya
mo no:-[protected]...
Complaint comments  Read comments Complaint category Employees

Intex Technologies — intex led model 28/2

 Mohd Mohd on Sep 2, 2019
My led was stop working 12/08/19 due to screen and pannel internal fault, the guy picked my led on 17/08/19 and they had confirmed that it will be return with 4 to 5 days time. However the guy came with the led after 12 days and mentioned to me that we have fix this for temporary as we don't have new screen replacement available. You keep the led for now and we will again come to you and replace the new screen once the part will be available. He make me to speak with service center person name ranjit-[protected] and he asked me to accept his offer where he will provide a new 32 led without no warranty...
Complaint comments  Read comments Complaint category TVs

Intex Technologies — product have lot of issue

 vishnu18 on Aug 28, 2019
I purchased this product as feb 2019, but this product have lot of issue in mother board shortage, Finger Print Sensor Issue, USB Power cable, Battery drain, Headphone.And nearly one month period is take to solve the mother shortage issue, in service centers don't give a alternate mobiles for that time, and in service centers they offer a mobile replacement but the features requirements is not meet the original product.so i Kindly request you to provide a replacement for that mobile with meet the feature requirements of the original product....
Complaint comments  Read comments Complaint category Mobile Service Providers

Intex Technologies — cellphone camera failure

 IntexUser on Aug 25, 2019
Dear sir/madam

Your customer care phone number doesn't pick the phone and it is out of order.

I have problem with my cellphone (Intex intex aqua 2) but no body answer the phone, it automatically goes off.

The problem of my mobile is: its camera stopped working since many months,
I wish you help me out about it, either free or with charges.

Thank you

Mohammad dawood...
Complaint comments  Read comments Complaint category Digital Cameras

Intex Technologies — regarding service

 harsh9900 on Jul 30, 2019
Date-29/07/2019
Mobile number - [protected]
Dear sir,
Picchle 20/07/2019 ko hmne apke service centre pe apna mobile leakr gye or wha bola gya ki mother board change hoga
Hmne mother board bhi change krwa diye lekin phir bhi mera phone sahi nahi ho paya or cemra bhi kharab ho gya or screw bhi tor diya
Kindly solve this
Thanks & regards
Md jawed
[protected]...
Complaint comments  Read comments Complaint category Mobile Handsets

Intex Technologies — reg : android version

 monat on Jun 19, 2019
Hi,
I have purchased a intex 42 inches full hd LED tv a year ago, the android version with the TV is not good very poor in response and I can't able to install a simple app which can be as coming with low quality other TV brand, I have another intex 32 inches HD TV where it was much better than the above 42inches tv, I request to please ask you support to upgrade to new version of android with atleast play store installed . Expecting you positive reply...
Complaint comments  Read comments Complaint category Electronics & Appliances

Intex Technologies — pathetic service ever

 Noni Gopal on Jun 8, 2019
Team,

On 24th May 2019 I logged a complaint at your customer care for LED display issue Ref. No.[protected]. Technician came within an hour, checked and found that they need to take the LED to service center for part replacement or something. As my LED has 3 years warranty, so he took Rs. 355 (including taxes) as service charge.
Next day i.e on 25th evening 2 guys came to take the LED however they don't have any paper / service receipt with them. When I refuse to give them the LED without any paper from the service center, they asked me to talk to service center manager...
Complaint comments  Read comments Complaint category Electronics & Appliances

Intex Technologies — blast and burn mobile

 Ssv1185 on May 22, 2019
Hello sir my name is shailesh vaghela i use mobile intex aqua shine 4g last night date 22/05/2019


My mobile table was up

My mobile phone got cracked up on top and covered the cover of the washing machine

Burning washing machine and mobile

. Thank god well happened. Mobile didn't have to be in my boy's hands..

It's good not to burn our house

And we weren't at home too

M_imei [protected]
S_imei [protected]...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Intex Technologies — mobile given for service on 1 march not delivered yet.

 Gunjan Gunjesh on May 14, 2019
Dear sir,

On 1-mar-19, i had given my phone intex aqua 5.5 vr at intex service center in bangalore for battery charge problem.

Unfortunately, the phone is still not delivered to me i am disappointed because no one in the company is able to tell me when can i get my phone back. I have also called customer care for more than 10 times and service center as well in last 2 months. I was promised that i will receive my phone by 20th april but again a new date of 15 may was given to me few days ago.

To resolve the problem, i would appreciate it if you could...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Intex Technologies — power bank (intex 12500 mah power bank (it-pb12.5k)) is not working

 Pew on May 13, 2019
I purchased a Power bank (Intex 12500 mAh Power Bank (IT-PB12.5K)) from Flipkart on 24.09.2018 and it is under one year warranty. Power bank is not getting charged and the mobiles are also not getting charged from it. Serial number is: PWBEHEATCPGJSM3E HSN/SAC: 85076000. The unit is under warranty. Kindly guide what to do. I have attached the invoice for your reference....
Complaint comments  Read comments Complaint category Electronics & Appliances

Intex Technologies — service centre in vellore (worst service centre i ever seen)

 Vignesh Vigneshwaran on Apr 22, 2019
M having intex cloud 9 mobile. M using this mobile for past 1 year. Now m having touch problem in display. I just gone to vellore service centre. They said to me that display gone up need to change like that and also they asked 3500 rupees. Then i desired not to change for checking itself they get 100rupree not giving bill. And i forced them for the bill then only they gave. Now i took that same mobile to chennai service centre they just updated the software now t be mobile is k. I never ever seen such a worst service centre in my life. And also they don't no who to treat the customer. U plz take...
Complaint comments  Read comments [1]Complaint category Mobile Handsets

Intex Technologies — complaint against service centre no. 47/a, vijay block, street no. 3, laxmi nagar, delhi - 110092

 PRADEEP GRAPHICS on Apr 10, 2019
I had purchase intex Lion 4G on 7 November 2018 but after 15 days mobile is dead when we reach to service center for support they give a one month, now when we reach to service center again for support but time but they told us that service center has windup yesterday on due to no support from intex company. If intex company is not supporting to service center then what about customers. There is no contact number of intex company to complaint this kind of issues. I want to replace my mobile because it is under warranty... my job sheet number[protected]T001...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Intex Technologies — intex led tv 3 haftese bund hai abhi tak char baar complaint dale hai led tv ko sirf ded sal ogaya hai

 gopal mhala on Mar 27, 2019
Dear sir hm maharashtra me amravati district me dharni me rahte hai hamara tv 3 hafte se bund hai hamne online complaint bhi dali hai but abhi tak koi bhi problem solve nhi hua hai tv me sirf awaz aati hai but picture nhi dikhta hai ap aise hi tv hi q banate ho jo sirf ded sal me hi bund hojaye agar hua to apne problem bhi solve karrna chahiye ya nahi ap hi bolo aur kab tak tv hojayega...
Complaint comments  Read comments [2]Complaint category TVs

Intex Technologies — job sheet no 901294488006p001 bluetooth speaker connectivity issue

 amitkemani on Mar 21, 2019
I am facing the bluetooth connectivity issue with the speakers. It automatically gets disconnected after 4 to 5 minutes. I took it to the comm and tech solution service centre located in laxmi nagar on 29 jan 2019. Firstly they took more than 1 month in delivering the product back to me and again it is not repaired from their side. Even they didn't open it as warranty seal is still unbroken and they delivered it to me without repairing it. Please help me in getting the resolution....
Complaint comments  Read comments Complaint category Electronics & Appliances

Intex Technologies — intex stari, battery is not working well i have buyed this just before 3 months. pls change the battery its creating trouble thanks inte

 Eesh . G on Mar 17, 2019
Pls exchange my battery i have buyed this phone before 3 months. Please help me i wanna exchange my battery this phone has a warranty of 1 year with 6 months warranty of internal parts "intex stari" 6000 rs... Please help me intex company care. Hoping for your kind corporation my battery backup was 2800 mah i just wanna exchange it, many works are hanged because of this battery please help n exchange....
Complaint comments  Read comments Complaint category Mobile Service Providers

Intex Technologies — 42 inches led tv

 kanak bisht on Mar 16, 2019
I had purchased a led tv (Model no. Led-4016 fhd) on 8/10/2016 with 5 years warranty (Two years extension in diwali offer). Tv is not working properly since end of dec 2018. We have complained 3 time. Two times they resolved the problem after taking long followup with them. And these resolutions are not for more than a week. When we got the same issue with the tv, i complained third time but this time they are not responding. I am sending mail on regular basis but on very mail, they are asking for some time to resolve the isssue. Request you to please resolve the issue as soon as possible. I am...
Complaint comments  Read comments [1]Complaint category Other

Intex Technologies — intex 55 inch led tv not working.

 Nehal soni on Mar 12, 2019
Dear sir, we have buy intex led tv of 55 inch on[protected]. With 3 year replacement warranty. The product is not running properly and complaint for many times but got no response from intex care. Please take further actikn on this complaint otherwise i have to take legal procedurw for this. Both seller and intex care person are making us fool. We are suffering this problem from 3 months as television is not working. So we are badly effected from intex product. All complained nos. Are as follow
[protected],[protected],[protected]f001 and imei of product is[protected]....
Complaint comments  Read comments [2]Complaint category TVs

Intex Technologies — not giving full details of my father name

 indrajit bhadra on Mar 9, 2019
Dear sir,

I would like to request you my name is indrajit bhadra having an emp id :- 18006. I was working in your organisatin from 05/2015 to 05/2016. And there is no personal infirmation of my accont hence i could not claim my pf amount.

Name :- indrajit bhadra
Emp. Id :- 18006
Father name :- gobinda chandra bhadra

Therefore i humbly requested to u pls fill my father name in my accont at an early date.

Your faithfully employee
Indrajit bhadra...
Complaint comments  Read comments Complaint category Employees

Intex Technologies — intex washing machine out of order and it's been a month 902-089-0000210

 sandeepwadhwan on Mar 8, 2019
I am totally dissatisfied by the way after sales service provided to us.
No one is answering properly since we had launched compliment for repair if our fully automatic machine.
It was logged on 8the feb and we were told it would be completed with in 5 days.
Compliment no...[protected].

While we he contacted customer service center 4-5 times they told intex service is very bad and it can even take 2-3 month for the resolution.
We have also called customer care for 5-6 time every time they told it would be resolved in 24 hours. Still not resolved....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Intex Technologies — installation and demo not done

 Rajeev R.S on Mar 1, 2019
I purchased a fully automatic washing machine from flipkart which was delivered to me by 25th february 2019. I called flipkart and intex customer care for installation. But everyday they say unlogical reasons and blaming each other and my product is not yet installed yet.
Intex customer care executives are very rude in talking too. I made reference numbers, they cancelled both without giving any proper resolution....
Complaint comments  Read comments Complaint category Washing Machines

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