[Resolved]  Homeshop18 — Not refunding "REFUND CHEQUE"

Address:

Kamrup Metropolitan, Assam

Sir, I have placed an order in the month of February'2014, bearing order no[protected]. During the time of placing order your executive let me understood every thing regarding the terms and conditions. Further your executive adviced me to pay in advance. As discussed with your executive I have paid a sum of Rs 3490 (Three Thousand Four Hundred & Ninety) to your authorized person, In reply I have also got a SMS over my registered mobile No ([protected]). A a week I have contact with your toll free no to enquire the matter, as I didn't get my product. In reply your executive again asking 7 days more to deliver the order product. Again after 7 days I called to customer care executive, In reply your executive reply me that they could not send the order product to Guwahati (ASSAM) location. Now you and your company knows why you can't deliver the product in Guwahati. I stays in the heart of Guwahati city. It is a metropolitan city. Anyway, Further I request to your executive to refund my money. In reply he told me that "we are going to issue a refund cheque, and you will get it within 7 working days. Now nearly 3 months likely to over, I neither got refund cheque nor product. In between I called severrrrrrrrrrrrrrral times to your executive, but atlast they gave me POD no X07805203 of DTDC courier. I have also contact to DTDC courier here but in reply courier agent refers one to another persons. PLEASE HELP ME OUT. Thanks Regards TAFIQUE UDDIN AHMED.