[Resolved] Homeshop18 — refund cheque name not matched

Ca Pradeep Sharma

from Gurgaon, Haryana

Address:

110086

We had made a order on dated 09/06/2017 vide order number[protected]Product detail : style diva readymate gowns by jashan (Pack of 2) - sead green + golden) but same was return by us.

A cheque was received from your side and cheque details was
Cheque no. 107863
Amount rs. 1599
Dated 26/09/2017
Yes bank -[protected]

But cheque with the name of pradeep sharma, while we need cheque with named of pradeep kumar sharma

Please reissue the cheque with mentioned named

Pradeep kumar sharma
[protected]
[protected]@gmail.com

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May 20, 2018

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2018

HomeShop18 Customer Care's response Dear Mr. Pradeep,

As per our verbal communication, We would like to inform you that we have already forwarded your concern to the concerned department vide complaint no HS[protected] and they are currently working on the same. We request you to kindly wait for 7-8 working days for final resolution.

We apologize for any inconvenience this might have caused.

Thanks & Regards
Team Homeshop18
Shubhra Singh
[protected]

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Comments

Pooja Vaishnav D

from Bengaluru, Karnataka

Hi I have ordered a product in homeshop 18 order no is [protected] and when i received it was complete damaged..in which all the product are completely opposite to what they have showed in television...it's just a copy...i lost all my trust on homeshop now...so i want to return it but there is no proper response