[Resolved]  Homeshop18 — Returned item not received till date

Address:

Agra, Uttar Pradesh

We have purchased a jewellery vide order no.[protected]. The bangles were not of right size and have some rough area in the inner side of the bangles which make rashes on the hand while wearing. Hence returned with request to replace the same with 2.6 size. The same was returned to you through courier assignment no. [protected] on 15/07/2014 and the same was shipped to its destination on 17/07/2014 but despite of lapse of 2 weeks, the same has not been returned till date and time. The money was already paid. Hence we request you to initiate the matter and arrange for the return at the earliest as per terms and conditions of your reputed channel and company. There is no proper response from your customer care executives as either they have lack of knowledge or they do not have the updations in the software.


We expect your quick response and stand upto your standard for best customer satisfaction.


From
Rekha agarwal