[Resolved]  Homeshop18 — Sent faulty and other lower model product

Address:

New Delhi, Delhi

I ordered for Kenstar Air Cooler on 28 April 2015, I received it after 15 days. It was faulty one. Wheel was broken. Fan not working. Remote was missing. Giving foul smell. I asked for replacement They came to pick it after 7 days. I got product after replacement. Again it was faulty one and was of another lower model. I spent 7490 INR for this product, and I am still struggling to get the right product from pathetic Homeshop18 company. Really they have made me cry and since the day I have ordered from this company, all I do is follow up and try to track my order by calling them and emailing them. And these people are just senseless and insensitive towards the customer. Homeshop should be banned and shut down permanently for such frauds and exploitations