Kenstar Complaints & Reviews

Water indicator beeps in spite of full water level

I bought kenstar gizer as on 28/03/2022 kapadwanj Di.Kheda (Gujarat) and its Leakage in between Gas pipe to Gas Gizer and will be fire at anytime Now I stop gas bottle connection from Gizer

I registered a complaint on the 10th of November about the malfunctioning of my cooler's touchpad and swing (Ken star glam 35R). An executive by the name Abdul Rahim dropped by and took a look at what was wrong. Stating that the required part wasn't in stock at the time, he said that he will place an order for it but never actually reverted back to us. The executive closed my complaint without my knowledge. We registered a second complaint on the 20th, the executive finally gave me another call, said he will drop by again to fix my issue and requested if he could close down my complaint as it would hinder with his "authorised dealership"
And the complaint are being cancelled after 2 repetitive complaints

Celling fan not working motor

Fan is very slow which we bought 3 month ago, need a service

Suddenly stopped working during running showing all LED blinks for a while.

I bought air cooler of Kenstar Comapany for my shop. The shopkeeper assured me that company resolves complains in 24h. The cooler started leaking in 7 days. As my product was in warranty I registered a complain. The executive came after 3 days instead of 24h and can't resolve the issue. I repeatedly complained in company as weather was so hot and even after several visits over the month the issue was not resolved and rather, it started throwing water when turned on and spoiled furniture and clothes that are sold on my shop costing me loss of 10000 rupees.

I asked the the company to replace the cooler if they can't stop leaking and throwing water as the cooler was useless for me when I needed it most. Since then I haven't heard back from the company.

I request you to take strict action against the company.

When I start my cooling button then after some time water is coming outside from cooler.

Water pump motor in good condition, but water not pouring
K.Narasimha Rao
Nalgonda, [protected]
Telangana

Dealer Type:- DEALER
Call Type:- CUSTOMER
Dealer Name: APARAJITA STORES
Mobile Number:- [protected]
Address:- VPO PRAGPURA TESHIL PAOTA
Area PIN code with Post office:- PRAGPURA 303107
Product:- KENSTAR BLASTER FAN
Date Of Purchase - 02/10/2020
Serial Number:- FN-KPBLAG3B50S-DAG
Problem in Product: MOTOR BURNT

Speed control buttons are not working sir

From last 7-8 days there is noise in my ceiling fan. Sometimes upper cap of the same moves round and round.
Wish you to repair my fan and replace it.
My mobile no is [protected]

Ceiling fan not working. Complaint updated in the month of July 2021 and repeatedly in the month of August 2021. Technician visited and take photocopy of bill and promised to replace the fan. After that I have got only harassment by them. Till today they are saying that the fan will be replaced soon please wait for 15-20 days.
Contact Number of registered technician [protected].
I have whatsapp screenshot with me for proof.

I bought kenstar gas gyser on 10/05/2022 .yesterday it is not functioning.when on the gas& button of gyser it shows redlight but not ignite&also water is not heated.so, I ask to seller seller is don't respond so please solve the problem as early as possible Tq...

Not working motor not working

Hi,

I have registered complaint on 14-May-2022 on Kenstar Customer Care and technician came next day to change fan motor but he has not provided cooler wheels and water tank valve.Also no alternate solution provided.

I have spent Rs 3200 but still unable to use my cooler as technician not provide cooler parts.

The kenstar glam 35r cooler is beeping even though water is fully filled

I was purchased a Kenstar cooler model No# COOL GRANDE 60" from local dealer M/s ELITE CORPORATION of AURANGABAD. That cooler was purchased on dated 7th April'22, but that the time of delivery same cooler unseld. That dealer sold me duplicate cooler because last night this cooler was dead.

Electric gyeser leakage problem continue and repeated every 6mnth 3 time tank change

I have bought kenstar cooler, Even within 1 year we have raised multiple requests that cooler is not working, Without Resolution the requestes has been closed multiple times. Pathetic service for the customers even though warranty is there. Didn't felt like a good product like kenstar will do this kind of service .Its playing with customer's trust. I will never Buy from kenstar again due to this pathetic service.Even next summer will come and go, but your service wont complete to the customers.

Feeling so sad and writing this because of multiple requests has been closed without resolving, Is this how you will give services to the customers.