Kenstar
Kitchen Appliances India Ltd.
Customer satisfaction rating: 46%
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671
COMPLAINTS
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Kenstar Customer Care

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Address
Auto Cars Compound, Adalat Road
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
783
down
267
up
372
down
145

Phone:
Phone:
up
427
down
145

Additional info
Corporate Office
Plot No.296, Udyog Vihar, Phase-2, Gurgaon 122015

Hyderabad, Andhra Pradesh
2nd Floor, Mithai Mansion, 3-6-430, 4th Street, Himayatnagar, Hyderabad - 500029
+91 40 3244 9622
+91 40 3244 9623

Guwahati, Assam
House No29, 2nd Floor, Pearless Building, Near Suryamahal Dr. B. Baruah Road, Ulubari, Guwahati – 781007

Delhi
45 Aroma Medica Okhla Phase - 3, New Delhi - 110020
+91 11 3271 1004

Patna, Bihar
C/o Val, 1/8 Abhojik Bhawan, Vivekanand Marg, North S.K. Puri, Patna
+91 61 2329 9774

Raipur, Chhatisgarh
Beside Banthia Nurshing Home Rajatalab, Raipur (C.G.) - 492 013
+91 77 1244 5196

Ahmedabad, Gujarat
301-304 Videocon House B/h Urja House Swastik Char Rasta Navarangpura – Ahmedabad 380009
+91 79 2640 0418

Gurgaon, Haryana
Cybiz Center, 309-310, Phase - 4 Gurgaon 122001
+91 12 4286 3000

Goa
Kamat Complex, Bldg. No. 03, 1st Floor Tonca Caranzalem, Panaji 403001 - Goa
+91 83 2246 2554

Ranchi, Jharkhand
2nd Floor, A.H. Complex, Opp. S.F.C. Godown, Kadru, Ranchi - 834002
+91 65 1325 5086
+91 65 1325 4490

Jammu, J&K
Adjacent To Hotel Fortune, Riverra Inn, Maharaja Gulab Singh Marg, Vivekananda Chowk, Jewel, Jammu – 180001
Toll-Free: 1800 881 4040

Bangalore, Karnataka
Vil, No-40/509, 1st Floor, 8th Cross, 7th Block, Jayanagar West, Kanakapura Road, Bangalore
+91 80 3249 1166
+91 80 3249 1177
+91 80 3249 1144

Cochin, Kerala
Santhi Emerald, 3rd Floor, Cheruparambath Road, Kadavanthra, Cochin – 682 020
+91 48 4311 3177
+91 48 4311 3166

Indore, Madhya Pradesh
1st Floor Malwa Tower 10 Old Palasiya A B Road Indore – 452001 (MP

Mumbai, Maharashtra
Marol Bhavan, Marol Co-Op Ind. Area, Makwana Road, Andheri (E), Mumbai – 400059
+91 22 4058 4600

Bhubaneswar, Orissa
Raj Path Motor, Plot No. 263, Annapurna Complex Bapuji Nagar, Bhubaneswar 751009

Chandigarh
SCO 80-82, nd Floor, Sec-17 D, Chandigarh - 160017

Jalandhar, Punjab
Plot No. 1571, 1st Floor Lado Wali Road Near Alaska Industries, Jalandhar - 144001
+91 18 1502 7840

Jaipur, Rajasthan
Brij Anukampa Tower, 701-704, 7th Floor Ashok Marg, Jaipur - 302001

Chennai, Tamil Nadu
RBN Towers, Plot No: 2492, 3rd Floor, 4th Avenue, Shanthi Colony Main Rd, Anna Nagar, Cheennai
+91 44 3247 6644
+91 44 3247 6622

Lucknow, Uttar Pradesh
2nd Floor Raja Ram Palaza 75 Hazrat Ganj, Lucknow - 226001
+91 52 2324 2741

Dehradun, Uttarakhand
814 Indra Nagar Dehradun - 248001
+91 13 5324 8805

Kolkata, West Bengal
39 A Harish Mukherjee Road, Kolkata, 3rd Floor, 700025

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
Read more
46%
Complaints
671
Pending
0
Resolved
312
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Kenstar Complaints & Reviews

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The cooler isn't working i need your service for making it repair
Jul 08, 2021

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    Hello kenstar.

    I bought one of the kenstar product kenstar Air cooler 2w double cool on april 09th. Product...
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    Sir mera kenstar ka cooler last three months se on nhi ho rha
    Or mene 22 April 2021se continue toll-free no.or service center par call kar rha but koi response nhi mila av tak
    Pls help me sir
    Jun 28, 2021

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      This micro oven has purchased 14 yrs ago and we have been using it since then. It is without convection system, . but unfortunately since a few days its START BUTTON /STOP BUTTON is not functioning though the power is coming in the board but machine is not starting due the start /stop button fail to start the oven.

      please do the needful by sending one mechanic at my home address. My address is given below :
      ASHIM KR KUNDU, A-11/147 KALYANI, PO: KALYANI, DIST. NADIA,
      PIN: 741235 WEST BENGAL .
      Phone : [protected] /[protected]
      Jun 20, 2021

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        1. My cooler is under waranty period and technician came after lot worthless and nonsense customer care excecutives. Technician...
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        We purchased a Kenstar A5X cooler on 8th April.It is a quite good product, but from 26th May we observed a small water drops leaking besides the front wheel.
        May 27, 2021

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          I rinku biswas from Hyderabad i bought the cooler on 07/04/2021 but now lots of sound coming from motor
          Double cool dx 55
          Apr 23, 2021

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            I purchased cooler 13 days back it is not working since 8 days I have called to customer care about the complaint but no response...
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            I have purchased kenstar cooler last month 07 /03/2021 and this month 6th raised complaint on water leakage, service provider...
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            Swing control on but not working it's stable not movable
            Apr 06, 2021

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              Pump is not working properly
              Apr 05, 2021

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                My name is Udit from NOIDA. I bought Kenstar 80L Direct Cool Refrigerator on 28th May 2017 from amazon (Cloudtail Ind pvt). It have 5yrs compressor warranty. I have called multiple times at he given call center no but I was tech told that that currently they are dealing only home appliances not fridge and not responding properly. Please help on this.
                Apr 04, 2021

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                  My cooler air pump not working
                  Mar 30, 2021

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                    Hi I have purchased kenstar air cooler on 24th May 2020 and I took service for product on 29th March 2021 so it's still under...
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                    The water logo is beeping continuously making a sound even though the water is completely filled. Have registered a complaint but no one is bothered to call
                    Mar 26, 2021

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                      Centrifugal juicer part of my Kenstar food processor 600w Karishma is damaged. I want to purchase the same online but same is not found listed anywhere while searching in gugal. Please intimate its availability online with cost
                      Availability of centrifugal juicer part
                      Mar 09, 2021

                      Complaint Status

                      Kenstar customer support has been notified about the posted complaint.
                      Dear Customer,

                      we are extremely sorry for the inconvenience. Please share your details with us, our team will get in touch with you within 24 hours to resolve your query. For quicker assistance, you can also reach out through the following modes:

                      WhatsApp: 91-[protected]
                      Website: https://www.kenstar.in/service-centres

                      We assure you that the query will be addressed satisfactorily. Kenstar has over 300+ service partners that service high-quality products which come with an additional warranty at zero cost by registering the product online.

                      Click here to register your product to avail additional warranty:https://www.kenstar.in/kenstar-warranty
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                        Hello Kenstar,

                        I have placed the complaint on 1st Mar 2021 monday BAN[protected] for changing the power cable...
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                        This is very disheartening to convey to you that the image of your esteemed company KENSTAR has been changed in my mind. As...
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                        I want to say that the geyser we have of company kenstar is not performing its function well, so we want to get it repair as soon as possible.
                        Mobile number-[protected]
                        Thanks!
                        For our household use ..gyser is not functioning well
                        Oct 29, 2020

                        Complaint Status

                        Kenstar customer support has been notified about the posted complaint.
                        Dear Customer,

                        we are extremely sorry for the inconvenience. Please share your details with us, our team will get in touch with you within 24 hours to resolve your query. For quicker assistance, you can also reach out through the following modes:

                        WhatsApp: 91-[protected]
                        Website: https://www.kenstar.in/service-centres

                        We assure you that the query will be addressed satisfactorily. Kenstar has over 300+ service partners that service high-quality products which come with an additional warranty at zero cost by registering the product online.

                        Click here to register your product to avail additional warranty:https://www.kenstar.in/kenstar-warranty

                        Register Online - https://www.kenstar.in/kenstar-warranty
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                          There is water leakage from my kenstar 10 litre geyser purchased last year. Please get it repaired.
                          I am trying to...
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