Kenstar Customer Care
Kitchen Appliances India Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
564
COMPLAINTS

Kenstar Customer Care

Kitchen Appliances India Ltd.

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Address
Auto Cars Compound, Adalat Road
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
713
down
249
up
342
down
137

Phone:
Phone:
up
394
down
131

Additional info
Corporate Office
Plot No.296, Udyog Vihar, Phase-2, Gurgaon 122015

Hyderabad, Andhra Pradesh
2nd Floor, Mithai Mansion, 3-6-430, 4th Street, Himayatnagar, Hyderabad - 500029
+91 40 3244 9622
+91 40 3244 9623

Guwahati, Assam
House No29, 2nd Floor, Pearless Building, Near Suryamahal Dr. B. Baruah Road, Ulubari, Guwahati – 781007

Delhi
45 Aroma Medica Okhla Phase - 3, New Delhi - 110020
+91 11 3271 1004

Patna, Bihar
C/o Val, 1/8 Abhojik Bhawan, Vivekanand Marg, North S.K. Puri, Patna
+91 61 2329 9774

Raipur, Chhatisgarh
Beside Banthia Nurshing Home Rajatalab, Raipur (C.G.) - 492 013
+91 77 1244 5196

Ahmedabad, Gujarat
301-304 Videocon House B/h Urja House Swastik Char Rasta Navarangpura – Ahmedabad 380009
+91 79 2640 0418

Gurgaon, Haryana
Cybiz Center, 309-310, Phase - 4 Gurgaon 122001
+91 12 4286 3000

Goa
Kamat Complex, Bldg. No. 03, 1st Floor Tonca Caranzalem, Panaji 403001 - Goa
+91 83 2246 2554

Ranchi, Jharkhand
2nd Floor, A.H. Complex, Opp. S.F.C. Godown, Kadru, Ranchi - 834002
+91 65 1325 5086
+91 65 1325 4490

Jammu, J&K
Adjacent To Hotel Fortune, Riverra Inn, Maharaja Gulab Singh Marg, Vivekananda Chowk, Jewel, Jammu – 180001
Toll-Free: 1800 881 4040

Bangalore, Karnataka
Vil, No-40/509, 1st Floor, 8th Cross, 7th Block, Jayanagar West, Kanakapura Road, Bangalore
+91 80 3249 1166
+91 80 3249 1177
+91 80 3249 1144

Cochin, Kerala
Santhi Emerald, 3rd Floor, Cheruparambath Road, Kadavanthra, Cochin – 682 020
+91 48 4311 3177
+91 48 4311 3166

Indore, Madhya Pradesh
1st Floor Malwa Tower 10 Old Palasiya A B Road Indore – 452001 (MP

Mumbai, Maharashtra
Marol Bhavan, Marol Co-Op Ind. Area, Makwana Road, Andheri (E), Mumbai – 400059
+91 22 4058 4600

Bhubaneswar, Orissa
Raj Path Motor, Plot No. 263, Annapurna Complex Bapuji Nagar, Bhubaneswar 751009

Chandigarh
SCO 80-82, nd Floor, Sec-17 D, Chandigarh - 160017

Jalandhar, Punjab
Plot No. 1571, 1st Floor Lado Wali Road Near Alaska Industries, Jalandhar - 144001
+91 18 1502 7840

Jaipur, Rajasthan
Brij Anukampa Tower, 701-704, 7th Floor Ashok Marg, Jaipur - 302001

Chennai, Tamil Nadu
RBN Towers, Plot No: 2492, 3rd Floor, 4th Avenue, Shanthi Colony Main Rd, Anna Nagar, Cheennai
+91 44 3247 6644
+91 44 3247 6622

Lucknow, Uttar Pradesh
2nd Floor Raja Ram Palaza 75 Hazrat Ganj, Lucknow - 226001
+91 52 2324 2741

Dehradun, Uttarakhand
814 Indra Nagar Dehradun - 248001
+91 13 5324 8805

Kolkata, West Bengal
39 A Harish Mukherjee Road, Kolkata, 3rd Floor, 700025

View More Information...

Customer satisfaction rating
1%
Complaints
564
Pending
0
Resolved
7
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Kenstar Complaints & Reviews

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Kenstar — no response of product service kenstar. no response from any one

 sureshkumar9330 on Jun 25, 2019
Hi, my name is suresh. We have purchased KENSTAR Water Cooler Glam 22R Model Number - KCT2RF4H-EBA on[protected] from Bajaj Electronics Nellore 524003.

With in a month cooler got repair and We have logged a complaint[protected] that cooling was not happening and the details are VIJ[protected] will be serviced by vinod[protected], SVC Point [protected] Provide SCode S73665 only if satisfactory job done, Appt Dt-26/05/19, 10:00AM.

• One person called named VINOD KUMAR(Himself told he is a manger ) Mobile number- [protected] called to number [protected] and informed that...
Complaint comments  Read comments Complaint category Appliances

Kenstar Cooler — kenstar cooler -

 Srinivas Duvvuri on Jun 7, 2019
I bought Kenstar Cooler just 2 month ago. Couple of times, it's water pump didn't work and raised complaints to kenstar all the times. Their response time was very bad. Their 72hrs SLA didn't work. My decision was wrong to buy kenstar product and I never do this again. Even pass it to within my circle too.

Current situation is, raised a complaint and it is open since 4 days.. Service center team don't respond to phone calls at all. I fed-up with following-up calls with them...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kenstar — no services all numbers are not working

 ashish10982 on Jun 3, 2019
From last 3 days my gyser not working because when i connect it on switch my electricity trip immediately may be due to shorting in gyser circuit its under warranty and for that iam trying to contact kenstar but all cuctomer care nos are busy. Office landline no. Lines are busy or either out of order.
How i can contact even i sent mail and messeges also but no revert from kenstar team.
Please check before buying any kenstar product.

Please contact [protected]...
Complaint comments  Read comments Complaint category Water Heaters & Geysers

Kenstar — complaint about kenstar not working properly with I bought on 10/05/2019

 Sudhakar creative engine on May 29, 2019
M JAGANNADHA CHARYULU, 9-214, vyshanava Bazar, TIRUVURU

I purchased this cooler and it is very good in service but since last few days it water pump stop working. Because of it i feel so much problem. So i request to you please send any techinician for this who can repair the cooler
And i called so many time to your customer care number bt there is no response. So i request to you please make it more human friendly and easy, so that consumer not get suffered....
Complaint comments  Read comments Complaint category Other

Kenstar — kenstar slimline super cooler

 Guptkaus on May 24, 2019
I purchased this cooler and it is very good in service but since last few days it water pump stop working. Because of it i feel so much problem. So i request to you please send any techinician for this who can repair the cooler
And i called so many time to your customer care number bt there is no response. So i request to you please make it more human friendly and easy, so that consumer not get suffered....
Complaint comments  Read comments [1]Complaint category Appliances

Kenstar — kenstar ac problem

 Amar Dhesi on May 21, 2019
My name is aman singh from quater no 14 new baradari police station jalandhar punjab india pin code 140001.
Yesterday my ac is not working. I buy this ac through amazone in[protected] order no[protected]
But when i call is ur custmer number then he give another number to call. But when i call this number. They swich off.

Please salve my problem,
Aman singh
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kenstar — cooler motor stopped working from 20th day onwards

 shekhar chaliganti on May 19, 2019
Very poor quality Product - Kenstar Multicool and Horrible Service from Kenstar.

We've purchased a Kenstar Multi cool (Water Cooler, Del No.1233) on April 12 2019 at Bajaj Electronics, Nakkalagutta, Warangal. After 20days i.e. from 4th May 2019 onwards Blower / Motor of cooler stopped working. On 6th May we’ve raised a complaint to customer care wide complaint no. 0320 and Ref No. HYD[protected] but no one has attended our complaint till 8th May neither any call from your service provider.

With great difficulty on Google I got a nearby service provider contact details...
Complaint comments  Read comments Complaint category Appliances

Kenstar — worst service

 ravikumar1857 on May 8, 2019
Hello sir/mam,

I bought kenstar iron box one month ago, but unfortunately it was not working from last week. So i called customer care no ([protected]) they assign one service center. So i am calling that service center (Svc point) since a week but they are not responding.

So please please please help me in this. I am trying lot, to contact that service center, but they are telling like today will come, tomorrow will come, we ll come with in half an hour, but no use, this happening since a week.

Today[protected] he said we ll come around 5pm or 6pm...
Complaint comments  Read comments [1]Complaint category Appliances

Kenstar — kenstar cooler problem

 Manoj Devda on May 2, 2019
He concern is that i bought the kenstar air cooler cyclone 50 litres white from amazon on 08th march 2019 from the seller green bazar.

Order number is[protected]

There is a problem with the cooler as it throws the water outside when on swing mode / water leakage. So i called customer care on 30th march with ticket no ban[protected]

I followed up regularly but no one turned up.

I gain called customer care on 06th april (Saturday) ticket no ban[protected]

The service person came and was not able to repair the same.
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kenstar — my air cooler water pump is not working under warranty period

 [email protected] on Apr 29, 2019
I have purchased a kenstar air cooler 50 ltr. About 1 week ago and it stopped cooling. The product is under warranty period but the kenstar service center has denied to repair the product under warranty period. The toll free number of customer care service center is not exist. I did not find any kenstar service center in jaipur for warranty services of air cooler. Also the shopkeeper is not attending the phone call from where it is purhased....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kenstar — kenstar glam 35r water cooler not working

 Ashahar Amin on Apr 28, 2019
The kenstar glam 35r water cooler purchased on 28th april 2019.
Fan, pump remote works fine.

We could not check water sensor at the showroom.
We came home and set up everything, filled water, and turned it on.
The cooler gives low water error and turns off cooling, however the water filled to max level.

This is happening from the very first moment....
Complaint comments  Read comments Complaint category Appliances

Kenstar — amc taken but not providing service

 rajat.rave on Apr 25, 2019
I have bought a 2 year amc last year through kenstar's authorized service partner tekcare india pvt ltd. This company directly works under kenstar as all the complaints are taken up by kenstar and forwarded to tek care ind pvt ltd.

Since last 2 months i have been trying to chase the contact number provided by kenstar and tekcare[protected], i have also mailed several times on the designated email id but they are not arranging the visit to my place to get ac problem fixed.

On 16th april the customer care picked up call after half an hour waiting and gave me a complaint...
Complaint comments  Read comments [2]Complaint category Appliances

Kenstar — kenstar cooler slimline

 Devisingh730 on Apr 24, 2019
I have purchase kenstar cooler on 6th may 2018 and its not working. I have complaint on customer care but till now no resolution.

I have raise complaint on 12th april and one time engineer came. He told problem in motor, will get back soon and replace it.

After continuous calls and request kenstar auto closed and shown resolved the issue. I am still wondering to be resolve....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kenstar Air Cooler — pathetic and insensitive air cooler service (vellore, tamil nadu region)

 Santhu Nani on Apr 20, 2019
Recently, my aircooler stopped working properly. I have raised a complaint on 8 april to kenstar aircooler service and i got a message like this.

Che[protected] will be serviced by nawaz[protected], svc point [protected] provide scode s96214 only if satisfactory job done, appt dt-09/04/19, 7:00pm

Above referred person hasn't visited until now but sent 3 other people who's not aware of cooler mechanism properly..

Today is april 20. Until now, whole problem is not resolved. But, without my knowledge, complaint was closed. I have to reopen the complaint again...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kenstar — poor after sales service of kenstar air coolers at hyderabad

 bharat356 on Apr 15, 2019
I have purchased kenstar air cooler one year ago at Bajaj Electronics, Hyderabad. This time the pump stopped working and I have lodged a complaint with customer care department with great difficulty since it took lot of time to get connected. Anyhow the complaint is registered. I got a message the technician will attend next day with all details of time and mobile no. When I have contacted the technician at the appointed time he said that he had no information and asked me to forward the message received by me. When I contacted the customer care no their reply was so careless, that I have to wait...
Complaint comments  Read comments [2]Complaint category Appliances

Kenstar — model no mf 0204

 Prafulld on Apr 14, 2019
Coconut and vegetable chopper blade of kenstar food processor is broken pl. Provide spare blade in new panvel navi mumbai or provide service station address near to new panvel navi mumbai
My mobile no. [protected]
Model no mf 0204
Broken part photo attached (Uploaded)
Pl. Support at the earliest possible
Regards

Prafull s deshmukh
Mobile no. [protected]...
Complaint comments  Read comments Complaint category Appliances

Kenstar — kenstar air-cooler complaint

 Roshan Khader on Apr 3, 2019
Kenstar air-cooler model cl-kcgd cf2wfca air-cooler is not working. Please rectify date of purchase.2/4/2019. Name. Suresh mobile number.[protected]. This is our customer. V r the dealer super star agency chennai. Our contact no.[protected]. So v r giving complaint to solve the customer issue of kenstar air-cooler. Kindly attend the service make our customer satisfaction. Thank you so much...
Complaint comments  Read comments [2]Complaint category Products & Services

Kenstar — kenstar tower cooler glam 50r

 Pv.reddy on Apr 1, 2019
I have purchased kenstar cooler glam 50R on 31st March 2019 at Bajaj electronics. The product was delivered later . After the delivery, when I switched it on the cooler doesn’t seem to work. There is no pump working of the cooler and also there seems to be an issue with the fan of the cooler. I was delivered a defective product by the Bajaj electronics...
Complaint comments  Read comments [6]Complaint category Electronics & Appliances

Kenstar — required service & spares for air cooler

 Vinoth Umapathy on Mar 31, 2019
Air Blower Fan mounting stand got broken due to rust and change the cooling pads I request to depute an engineer to repair and to do the general service... For your reference please go through the air cooler details..
KENSTAR DOUBLE COOL DX
MODEL NO:CLKCGDCF2W-FCA
Manufacturer Date: 12/2013
Serial No:[protected]

Once again I request KENSTAR to depute an engineer to repair the same...
Complaint comments  Read comments Complaint category Family & Relationships

Kenstar — switch not working

 sathish vikram on Feb 22, 2019
Dear sir/madam,

We are the long time customer of our product and satify in kenstar and my kenstar aircooler some problem in button and rotating also

Kenstar air cooler switch not working properly and rotating problem in cooler
Please arrange the service person to us and repair the air cooler contact the given number

Kindly do the needful

Regards
Sathish...
Complaint comments  Read comments Complaint category House, Apartment Rental

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