We have raised one issue (Reference Number-627712) for our Kenstart Geyser (Model Number-KGS10W5M-GDE, Sr. No-A[protected] which is not working. We have complained about the same 2 weeks back and still have not got any resolution. The Product life cycle is less than 4 years and every year we are having some issues with the Product.
It will be really great help if you can expedite the process of resolving the issue as soon as possible so that my old-age parents do have not to suffer a lot in the winter.

Geyser cannot hot the water

My family has bought a product cost 7000 rs in 2016, with 5 years warranty.

The product is having issues and threat o[censored]sage hence we contacted nearest service centre in ranchi and asked them to look at it

An executive came and charged 500 rs without giving a receipt telling us that some parts needs to be replaced which will have some cost.-dated April 2021

Since past 6 months we are chasing to get it sorted

Firstly they were say 2500 rs to fix it now asking 4500 to fix the issue

The product is under warranty and we have shared all the necessary documents

Could you please look into this

Location- ranchi

Address - kokar

Contact number - [protected]

Kenstar Jacuzzi KGS25WSP 25-Ltr2000 Watt Storage Water Heater.
Number of times I have made complaint at whattsapp no. [protected] but all invain
you are requested to please resolve my problem without any further delay
Regards
RPSharma
M.No.[protected]

Not working

Cooler problem

Mob no [protected]

Dear Kenstar,

i am reliance digital from proddatur in kadapa district in andhra pradesh.
Now stock set complaint sandwich grill maker in green lite gard is not working / damage. kindly resolve this issue ASAP.

11 months before I purchase Geyser from this company, now it's in repair mode. I register a complaint, one person comes and check Geyser; said that I need to change the machine part and takes two days.

After two days I called that technician person, He said that I'm coming today. I wait but not he did not come.

I called on the second day he said sir today I'll be coming for sure, again I waited for hours and at the evening I called again but not received.

I called on the third day, the fourth day but still technical person fooling me and now almost 8 days gone and no buddy bothers even I registered to complain again.

Now what I need to do??

[protected] adarsh

My air cooler fan is not working I want a service

The cooler isn't working i need your service for making it repair

Sir mera kenstar ka cooler last three months se on nhi ho rha
Or mene 22 April 2021se continue toll-free no.or service center par call kar rha but koi response nhi mila av tak
Pls help me sir

This micro oven has purchased 14 yrs ago and we have been using it since then. It is without convection system, . but unfortunately since a few days its START BUTTON /STOP BUTTON is not functioning though the power is coming in the board but machine is not starting due the start /stop button fail to start the oven.

please do the needful by sending one mechanic at my home address. My address is given below :
ASHIM KR KUNDU, A-11/147 KALYANI, PO: KALYANI, DIST. NADIA,
PIN: 741235 WEST BENGAL .
Phone : [protected] /[protected]