Kenstar Customer Care
Kitchen Appliances India Ltd.
Customer satisfaction rating: 2%
Submit a Complaint
579
COMPLAINTS

Kenstar Customer Care

Kitchen Appliances India Ltd.

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Address
Auto Cars Compound, Adalat Road
Aurangabad
Bulandshahr District
Uttar Pradesh
India - 431005

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
765
down
259
up
365
down
140

Phone:
Phone:
up
413
down
136

Additional info
Corporate Office
Plot No.296, Udyog Vihar, Phase-2, Gurgaon 122015

Hyderabad, Andhra Pradesh
2nd Floor, Mithai Mansion, 3-6-430, 4th Street, Himayatnagar, Hyderabad - 500029
+91 40 3244 9622
+91 40 3244 9623

Guwahati, Assam
House No29, 2nd Floor, Pearless Building, Near Suryamahal Dr. B. Baruah Road, Ulubari, Guwahati – 781007

Delhi
45 Aroma Medica Okhla Phase - 3, New Delhi - 110020
+91 11 3271 1004

Patna, Bihar
C/o Val, 1/8 Abhojik Bhawan, Vivekanand Marg, North S.K. Puri, Patna
+91 61 2329 9774

Raipur, Chhatisgarh
Beside Banthia Nurshing Home Rajatalab, Raipur (C.G.) - 492 013
+91 77 1244 5196

Ahmedabad, Gujarat
301-304 Videocon House B/h Urja House Swastik Char Rasta Navarangpura – Ahmedabad 380009
+91 79 2640 0418

Gurgaon, Haryana
Cybiz Center, 309-310, Phase - 4 Gurgaon 122001
+91 12 4286 3000

Goa
Kamat Complex, Bldg. No. 03, 1st Floor Tonca Caranzalem, Panaji 403001 - Goa
+91 83 2246 2554

Ranchi, Jharkhand
2nd Floor, A.H. Complex, Opp. S.F.C. Godown, Kadru, Ranchi - 834002
+91 65 1325 5086
+91 65 1325 4490

Jammu, J&K
Adjacent To Hotel Fortune, Riverra Inn, Maharaja Gulab Singh Marg, Vivekananda Chowk, Jewel, Jammu – 180001
Toll-Free: 1800 881 4040

Bangalore, Karnataka
Vil, No-40/509, 1st Floor, 8th Cross, 7th Block, Jayanagar West, Kanakapura Road, Bangalore
+91 80 3249 1166
+91 80 3249 1177
+91 80 3249 1144

Cochin, Kerala
Santhi Emerald, 3rd Floor, Cheruparambath Road, Kadavanthra, Cochin – 682 020
+91 48 4311 3177
+91 48 4311 3166

Indore, Madhya Pradesh
1st Floor Malwa Tower 10 Old Palasiya A B Road Indore – 452001 (MP

Mumbai, Maharashtra
Marol Bhavan, Marol Co-Op Ind. Area, Makwana Road, Andheri (E), Mumbai – 400059
+91 22 4058 4600

Bhubaneswar, Orissa
Raj Path Motor, Plot No. 263, Annapurna Complex Bapuji Nagar, Bhubaneswar 751009

Chandigarh
SCO 80-82, nd Floor, Sec-17 D, Chandigarh - 160017

Jalandhar, Punjab
Plot No. 1571, 1st Floor Lado Wali Road Near Alaska Industries, Jalandhar - 144001
+91 18 1502 7840

Jaipur, Rajasthan
Brij Anukampa Tower, 701-704, 7th Floor Ashok Marg, Jaipur - 302001

Chennai, Tamil Nadu
RBN Towers, Plot No: 2492, 3rd Floor, 4th Avenue, Shanthi Colony Main Rd, Anna Nagar, Cheennai
+91 44 3247 6644
+91 44 3247 6622

Lucknow, Uttar Pradesh
2nd Floor Raja Ram Palaza 75 Hazrat Ganj, Lucknow - 226001
+91 52 2324 2741

Dehradun, Uttarakhand
814 Indra Nagar Dehradun - 248001
+91 13 5324 8805

Kolkata, West Bengal
39 A Harish Mukherjee Road, Kolkata, 3rd Floor, 700025

View More Information...

Customer satisfaction rating
2%
Complaints
579
Pending
0
Resolved
10
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Kenstar Complaints & Reviews

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Kenstar — geyser leaking badly

 sumesh_mahajan on Nov 13, 2019
Geyser is leaking. Not satisfied at all with the product kenstar are selling. Also the service is devastating. This has happened the 3rd time in the past 1 year. Product is still under warranty.
Please repair or replace a. S. A. P.
Worst experience ever.
Would never buy or recommend a kenstar product ever again.
I've started guessing the quality of the material used in the gyser....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kenstar — repairing

 Pushpasreenu on Nov 1, 2019
Kenstar geeser is not working suddenly the reason behind not working not known. Actually prouduct had taken on march 2018. Please accept the request and provide the service as early as possible and we attach the details of address for your perusal.

Kindly do the needful....
Complaint comments  Read comments Complaint category Products & Services

Kenstar — getting smoke from kenster and no response from company

 josyula kalyan chakravarthy on Oct 28, 2019
I purchased Kenster Karishma royal food processor in Aug 2019. On the day one itself smoke started coming, when complained the technician says there is no problem, the second complaint, they changed the motor, now along with smoke, sparks started coming. Most hopeless product. Getting mad with the product, my kids are there. Please do the needful.No proper response from them, nobody is taking responsibility...
Complaint comments  Read comments Complaint category Electronics & Appliances

Kenstar — microwave not repaired

 Ronak Kapoor on Oct 19, 2019
We had registered a complaint for pur kenstar microwave 6 months ago. The engineer came and told us that some parts need to be replaced which will cost around rs 400. He took the money in advance and assured us to complete the work by next week. We have been contacting the service center and service men till date and they just keep on saying the work shall be done in a couple of days. The engineer name is abhishek and service center incharge is sechu yadav. Both keep on shifting the burden on each other and no proper response is received. I am now going to file a fir against the fraud being done...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kenstar — induction cooktop

 madhu kumari on Oct 11, 2019
Dearsir,
Refer complaint id zz[protected]. As per schedule service engineer mr arzoo (Mobile [protected]) visited at my residence and after inspection of induction cook top he insisted to take it to service center.
He collected rs. 265.00 as site visit charge and took the appliance with him.
It is 12 days passed since he took my appliance and there is not even single communication regarding repair of induction cooktop.
With regards,

Manoj kumar singh
Bhawani nagar uttari
Bhagwanpur
Muzaffarpur 842001
Mob: [protected]
...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kenstar — water heaters

 MUNIVEL B on Oct 5, 2019
Kenstar water heater, not heating, product is in warranty. Consumer contact no is not in use, chennai region customer care also not working. As given details in warranty card 24 months for the product please keep the promise to satisfy the consumers. Iam expecting that the company will respond to this message. My address is no.49, iyyan thiruvalluvar nagar, muthapudupet, avadi iaf, chennai. Pin 600055...
Complaint comments  Read comments [3]Complaint category Appliances

Kenstar — electric water geyser-3 ltr

 ishram mahajan on Sep 13, 2019
I am complaint against my water gryser dt 30.07.2019. Engineer was visited at home at he told water tank is leakage its will be replace with in one week. I am continues follow up with engineer mr ashok joshi (Mob no - [protected]) he has not resolve the problem and self my complained canceled with reason user not pick phone. Again i have raised the new complained dt -05.09.2019 no. Is zz[protected] its still pending no body visit at home.

I have purchase this gryser online & complaint customer no. -[protected]

Pl help resolve the issue....
Complaint comments  Read comments [4]Complaint category Electronics & Appliances

Kenstar — complaining for technical default in wiring of an air cooler

 Adonis85 on Sep 11, 2019
In the month of may 2019 i had purchased a water cooler on the highly appreciated recommendation of dealer named bhuvnesh kataria for kenstar. After 3 month o[censored]sage the product become out of order due a severe sparking in the wiring. I am continuously trying to lodge a complaint on the toll free numbers provided by the company but a poor response received from the other side. They are not ready to listen about the complaint and disconnected my calls multiple times and even used harsh words during the conversation....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kenstar — model no-kgs15wsm-gde

 Satyadon on Sep 10, 2019
My complain regarding water geyser repair which was confirmed on 13-aug-2019, id zz-[protected] is still open. As on date there is no progress. Executive has visited thrice but unable to repair it.

Kenstar service is just helpless and showing lethargic approach in my case. Everyday i get a call from a executive about my raised complain but no one has able to resolve it.

I have decided to lodge complain against kenstar team in consumer forum.

How can a company sale it's product and unable to provide the service within a time period. I am feeling cheated...
Complaint comments  Read comments [3]Complaint category Water Heaters & Geysers

Kenstar — juicer mixer grinder

 Gagan Malhi on Aug 27, 2019
I bought a juice mixer grinder 1 year ago but now it was problem in top body juicer lid.The top lid having leakage problem and not working to get juice.but in market it have not available.I have try several cities and also customer care not responds my complaint i call all the numbers of kenstar company.please solve my problem as soon as possible otherwise my juice is condemm at all....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Kenstar — geyser/15 litres a/f w/h

 Madhu_chigurupati on Aug 20, 2019
I have purchased kenstar 15 ltrs geyser. It stopped working. So i tried to contact customer care number given on the kenstar product guidebook. But that number is out of service. And then i tried to contact the local branch office number given non the booklet, but that number is also not working.

Please do the needful.

My details.
Madhu
[protected]

Thanks in advance....
Complaint comments  Read comments Complaint category Electronics & Appliances

Kenstar — kenstar jacuzzi 25ltr water geyser

 Sumitdep on Aug 20, 2019
I have kenstar jacuzzi 25 ltr. Water gyesar. My gyser is not working properly for last 2 month. Heating problem, the product is under warranty period, i complain to kenstar care, no [protected] on 17.08.19 @ 10:45 am, they lodged my complain, and told me within 42 hours our technicians will visit, but till now no any technicians has come, and i recived a msg last night that your repair completed (Zz - [protected]). But truth is that no any technicians visited to repair my gyser, if compony do not take action within 24 hours i will go to consumer court for my right....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Kenstar — kenstar 6 litre storage geyser

 P B Sahoo on Jul 26, 2019
I've purchased a kenstar 6 litre hotspring geyser (Model no.-kgs06w5m-gde 6-ltre 2000 watt storage water heater) on amazon.in with order no.[protected] dtd. 10.07.2019. The material was delivered to me on 14th july, 2019. But none from the company has turned up till now for its installation. The installation fee is also paid by me. I've made several messages for its installation.

Plz make arrangements for the installation of the above item....
Complaint comments  Read comments [2]Complaint category Water Heaters & Geysers

Kenstar — kenstar fan with remote

 ShaliniGR on Jun 30, 2019
Currently complaint number gha[protected] (Registered on 27th jun) and previously gha[protected] (Registered on 07th jun) are unattended from last 1 month inspite of 100 of phone calls and thousands of messages.

There are high temperatures in northern india and fan is not working.

Details given in the autogenerated message are - will be serviced by umesh ([protected]), svc point [protected].

The service guy will start promising from the morning that he is in his way. Multiple holidays from office and weekends have been wasted in the similar conversation...
Complaint comments  Read comments [2]Complaint category Appliances

Kenstar — no response of product service kenstar. no response from any one [Resolved]

 sureshkumar9330 on Jun 25, 2019
Hi, my name is suresh. We have purchased KENSTAR Water Cooler Glam 22R Model Number - KCT2RF4H-EBA on[protected] from Bajaj Electronics Nellore 524003.

With in a month cooler got repair and We have logged a complaint[protected] that cooling was not happening and the details are VIJ[protected] will be serviced by vinod[protected], SVC Point [protected] Provide SCode S73665 only if satisfactory job done, Appt Dt-26/05/19, 10:00AM.

• One person called named VINOD KUMAR(Himself told he is a manger ) Mobile number- [protected] called to number [protected] and informed that...
Complaint comments  Read comments [2]Complaint category Appliances

Kenstar Cooler — kenstar cooler -

 Srinivas Duvvuri on Jun 7, 2019
I bought Kenstar Cooler just 2 month ago. Couple of times, it's water pump didn't work and raised complaints to kenstar all the times. Their response time was very bad. Their 72hrs SLA didn't work. My decision was wrong to buy kenstar product and I never do this again. Even pass it to within my circle too.

Current situation is, raised a complaint and it is open since 4 days.. Service center team don't respond to phone calls at all. I fed-up with following-up calls with them...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Kenstar — no services all numbers are not working

 ashish10982 on Jun 3, 2019
From last 3 days my gyser not working because when i connect it on switch my electricity trip immediately may be due to shorting in gyser circuit its under warranty and for that iam trying to contact kenstar but all cuctomer care nos are busy. Office landline no. Lines are busy or either out of order.
How i can contact even i sent mail and messeges also but no revert from kenstar team.
Please check before buying any kenstar product.

Please contact [protected]...
Complaint comments  Read comments [1]Complaint category Water Heaters & Geysers

Kenstar — complaint about kenstar not working properly with I bought on 10/05/2019

 Sudhakar creative engine on May 29, 2019
M JAGANNADHA CHARYULU, 9-214, vyshanava Bazar, TIRUVURU

I purchased this cooler and it is very good in service but since last few days it water pump stop working. Because of it i feel so much problem. So i request to you please send any techinician for this who can repair the cooler
And i called so many time to your customer care number bt there is no response. So i request to you please make it more human friendly and easy, so that consumer not get suffered....
Complaint comments  Read comments [2]Complaint category Other

Kenstar — kenstar slimline super cooler

 Guptkaus on May 24, 2019
I purchased this cooler and it is very good in service but since last few days it water pump stop working. Because of it i feel so much problem. So i request to you please send any techinician for this who can repair the cooler
And i called so many time to your customer care number bt there is no response. So i request to you please make it more human friendly and easy, so that consumer not get suffered....
Complaint comments  Read comments [2]Complaint category Appliances

Kenstar — kenstar ac problem

 Amar Dhesi on May 21, 2019
My name is aman singh from quater no 14 new baradari police station jalandhar punjab india pin code 140001.
Yesterday my ac is not working. I buy this ac through amazone in[protected] order no[protected]
But when i call is ur custmer number then he give another number to call. But when i call this number. They swich off.

Please salve my problem,
Aman singh
[protected]...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

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