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Kenstar Complaints & Reviews

2.7
Last updated Nov 22, 2021

Kenstar Complaints & Reviews

2.7
Last updated Nov 22, 2021
Complaints 686
Resolved
361
Unresolved
325
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Kenstar reviews & complaints (686)

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We have raised one issue (Reference Number-627712) for our Kenstart Geyser (Model Number-KGS10W5M-GDE, Sr. No-A[protected] which is not working. We have complained about the same 2 weeks back and still have not got any resolution. The Product life cycle is less than 4 years and every year we are having some issues with the Product.
It will be really great help if you can expedite the process of resolving the issue as soon as possible so that my old-age parents do have not to suffer a lot in the winter.
Kenstar customer support has been notified about the posted complaint.
Sorry, there was a typo. It has been 4 weeks now. I have tried to reach out to support on Whatsapp and on Mail but no response

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    Geyser cannot hot the water
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      My family has bought a product cost 7000 rs in 2016, with 5 years warranty.

      The product is having issues and threat o[censored]sage hence we contacted nearest service centre in ranchi and asked them to look at it

      An executive came and charged 500 rs without giving a receipt telling us that some parts needs to be replaced which will have some cost.-dated April 2021

      Since past 6 months we are chasing to get it sorted

      Firstly they were say 2500 rs to fix it now asking 4500 to fix the issue

      The product is under warranty and we have shared all the necessary documents

      Could you please look into this

      Location- ranchi

      Address - kokar

      Contact number - [protected]
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        Product-No-K[protected].
        Purchase Date 20/09/2021.
        Complained- Problem in Heating Device.

        Request...
        +2 photos
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        Kenstar Jacuzzi KGS25WSP 25-Ltr2000 Watt Storage Water Heater.
        Number of times I have made complaint at whattsapp no. [protected] but all invain
        you are requested to please resolve my problem without any further delay
        Regards
        RPSharma
        M.No.[protected]
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          Not working
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            My Kenstar water geyser stopped working, I've raised the complaint for getting services for repaire on 23rd Oct 2021 with...
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            Dear Flip kart / Kenstar Grievance Team. /
            I have purchased Kenstar Geyser from Flip kart.

            Two Year...
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            Cooler problem

            Mob no [protected]
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              Kenstar — Karishma Royal food processor/ Problem with motar but no one is responding to raised complaints.

              Hi I bought Karishma Royal food processor.
              Last year after using 4 month motar issue started I raised complaints through...
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              Dear Kenstar,

              i am reliance digital from proddatur in kadapa district in andhra pradesh.
              Now stock set complaint sandwich grill maker in green lite gard is not working / damage. kindly resolve this issue ASAP.
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                Hello there,

                11 months before I purchase Geyser from your company, now it's in repair mode. I register a complaint,...
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                11 months before I purchase Geyser from this company, now it's in repair mode. I register a complaint, one person comes and check Geyser; said that I need to change the machine part and takes two days.

                After two days I called that technician person, He said that I'm coming today. I wait but not he did not come.

                I called on the second day he said sir today I'll be coming for sure, again I waited for hours and at the evening I called again but not received.

                I called on the third day, the fourth day but still technical person fooling me and now almost 8 days gone and no buddy bothers even I registered to complain again.

                Now what I need to do??
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                  [protected] adarsh
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                    My air cooler fan is not working I want a service
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                      The cooler isn't working i need your service for making it repair
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                        Hello kenstar.

                        I bought one of the kenstar product kenstar Air cooler 2w double cool on april 09th. Product...
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                        Sir mera kenstar ka cooler last three months se on nhi ho rha
                        Or mene 22 April 2021se continue toll-free no.or service center par call kar rha but koi response nhi mila av tak
                        Pls help me sir
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                          This micro oven has purchased 14 yrs ago and we have been using it since then. It is without convection system, . but unfortunately since a few days its START BUTTON /STOP BUTTON is not functioning though the power is coming in the board but machine is not starting due the start /stop button fail to start the oven.

                          please do the needful by sending one mechanic at my home address. My address is given below :
                          ASHIM KR KUNDU, A-11/147 KALYANI, PO: KALYANI, DIST. NADIA,
                          PIN: 741235 WEST BENGAL .
                          Phone : [protected] /[protected]
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                            1. My cooler is under waranty period and technician came after lot worthless and nonsense customer care excecutives. Technician...
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