[Resolved]  Homeshop18 — sofa set purchase - order no: [protected]

Address:Pune, Maharashtra, 411014
Website:www.homeshop18.com

Sofa set ordered for blue color on 2nd march 2018 but brown delivered.

1.) if they did not have blue colour, they could have cancelled the shipment, why send in brown colour??

2.) though complaint was registered on 10th march, shipment was picked up only on 22nd march 2018, after calling them up repeatedly.

3.) payment was supposed to be returned within 7 working days, till now they are still processing the cheque.

Is this how reputed online shopping channels work??
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May 12, 2018
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2018
HomeShop18 Customer Care's response
Deae Ms. Anitha,

As per our verbal communication, We would like to inform you that your cheque has been dispatched through Indian post courier via AWB number: EB[protected]IN dated 05/04/2018.

We request you to please allow us 4-5 working days for the cheque delivery at your registered address.

We apologize for any inconvenience this might have caused.

Thanks & Regards
Team Homeshop18
Shubhra Singh
[protected]
Complaint comments 

Comments

The LED installed in insect killer has become faulty. I need a new one. Please inform me from where i can get it.

My Cell No. is [protected]
I am chandan kumar. I have order 4 set of ladies shut from homeshop18. my order no. [protected]. but this company delivered me wrong product and only one ladies shut. i have complaint to homeshop18. my complaint no is hs[protected]. but till time not resolved my complaint.

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