[Resolved]  Homeshop18 — Spice xlife mobile

Website:homeshop18.com

I am very disappointed by service that homeshop is giving. I have oredered spice mobile on 26 feb. And they delivered it on 2 march. And they are taking Rs 351/- shipping charge.
Now i have problem in mobile so they refused to replacement by saying that it is only applicable if Mobile taken to service center within 7 day. What's hell is this.
They are just selling cheap quality products.
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May 13, 2017
Complaint marked as Resolved 
HomeShop18 customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2017
HomeShop18 Customer Care's response
Dear Customer,

Greetings from HomeShop18!

This mail is further to your email on [protected]@homeshop18.com.

We understand your concern and offer our sincere apologies for the inconvenience caused.

We request you to share order/suborder number if the product to look into the issue.

Your kind cooperation and patience is requested.

Regards,
Team Feedback
HomeShop18 Customer Support
Mar 09, 2017
Aaditya Angiras's response
Some keys of my key board is defected and some scratches on my screen
Complaint comments 

Comments

Half of my key are out from the keyboard and it's pin is defected

Item one nos is changed

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