[Resolved]  Homeshop18 — Worst courier service order no.[protected]

Address:

Pune, Maharashtra

I ordered the product[protected] on 3rd Oct 14 whn i received the pack the cash payment was made, it was of XL size though i ordered to M size. I raised a replacement on the day i chcked the product on 7 Oct 14. The reverse pickup was done on 9 Oct 14. On 22 Oct i received call frm customer care dat deliver attempt is failed for reverse pickup whrin dat was already done after so much of chasing finaly my replacement was initiated and product was dispacted on 10 Nov 14 was about to reach on 12 Nov 14. However had not my replacemnt yet. I called up executives but they simply says check with courier guys as we had dispatched to thm. Howcome u people are so irresponsible about the products had been delivered or not. Iam actuly making calls n confiriming wherther today my product ll reach or not. They do not provide any answers just msged me courier service numbr. Now when i checked vd courier service Dotzot team and requested thm to deliver on saturday but courier boy didnt come..dat was actuly height these people asked me to collect my courier frm their service center. How come they asks customer to collect the product whr there us a home delivery. We actuly dont hv time dats why we buy online. But this is actuly a bad shopping experience n ghatiya courier service i had ever seen, these people are least bothered of customer wherther they had received product or not. This company is realy fake n worst replacemnt policy.