[Resolved] Homeshop18 — Wrong invoice and wrong product info order no.[protected]

sh.sudhir sharma

from Bengaluru, Karnataka

Address:	New Delhi, Delhi, 110044
Website:	www.homeshop18.com

Hi,

I have placed an order for ikall k66 combo with order no.[protected] but received the same without any invoice of that.. After calling in customer care
Hs18 executive sent an invoice. But with wrong imei numbers which are not available on any one of received phones

Also hs18 has displayed wrong info of product. By saying. Internal
Memory of phone 64 mb approx. But received only 9kb internal
Memory..

But now they are not responding properly.
That is totally wrong fake and fraud

Please help to get the resolve the issue and refund back the amount collect back product asap..

Sudhir sharma
Sh. [protected]@gmail.com

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Aug 25, 2016

Complaint marked as Resolved

resolved

HomeShop18 customer support has been notified about the posted complaint.

Aug 25, 2016

Updated by sh.sudhir sharma Dear concerned,

I have placed an order for IKALL K66 COMBO with order no.[protected]
which is having below issues:-

1). DEFECTIVE PRODUCT:- Received Defective product RED Mobile is unable to SWITCH ON. Total Defective Product.

2). INVOICE ISSUE:- Received the same without any invoice of that.. After calling in customer care HS18 executive sent invoice. But with wrong IMEI NUMBERS which are not available on any one of received phones

3).WRONG PRODUCT INFO- HS18 has displayed wrong info of product. By saying. Internal memory of phone 64 mb approx. But received only 9kb internal memory..

That is totally wrong misprectice of business..

Pls.help to Resolve the issue or refund back the amount collect product back...
I just want Refund money .

sudhir sharma
sh.[protected]@gmail.com
[protected]