Honda 2 Wheelers India — bax service and engine seized

I HV given my vehicle for service in the month on 23Nov 2018 with Matrix honda at Udupi. They have charged me Rs. 1650 for checkup and oil replacement. My vehicle engine got sized on 20 December 2018. On inspection from outside i got to know they have not changed the oil and engine sized. Now for repair Matrix honda given quatation of Rs.12000. During servicing they informed engine is good condition and now they say engine sized due to failure of oil pumping. I raised my compalint with Honda Bangalore office. They took 15 days still not able to solve or compensate me. I spoke to Rakshit and Sashidhar of Honda Bangalore office.

In short as a customer i have to suffer and pay money for Matrix honda mistakes. I request to get compensation or free repair of my vehicle