[Resolved]  Honda 2 Wheelers India — Cancellation of Offline booked scooty pending from 25 days

Address:Sa-30, naveen nagar, mda colony, Kanth road, Moradabad, Uttar Pradesh 244001

I've booked a scooty Honda Activa 125 disc from a Honda dealer Shatakshi Honda, Moradabad on 26th September, 2022 by paying an amount of Rs 5000 (via credit card) +Rs 150 (credit card charges) and on the same day within 2 hours I went to the dealer to cancel my booking but the dealer refused to cancel the booking and said no refund will be issued. But this is against the policy of Honda 2 wheelers India.
Hence I complained to them on the same day (26th September, 2022) via calling their toll-free number provided on their website. Then they assured me that booking will get 100% cancelled in 3 days and you will get a refund from dealer soon. But from that day (25 days) I'd called them more than 10 times and everytime they only say we have escalated your application, your application is in progress please wait for 2 days. There is no action on my application from there side and my hard earned money is stuck with them. I was saving this amount from last 1 your to purchase a scooty for my father. Please hedlp le to get this.
My application no. Is[protected]
Regitered mobile number: [protected]
Name: RISHABH AGARWAL
Delaer: Shatakshi Honda, Moradabad
Dealers cantact number: [protected]
Application dat:26th September, 2022
Booking Date: 26th September, 2022
Cancellation date: 26th September, 2022
Company: Honda 2 wheelers India
Model: Honda Activa 125 Disc
+1 photos
Was this information helpful?
No (2)
Yes (0)
Nov 4, 2022
Complaint marked as Resolved 
Company has connected dealer with me and now dealer is ready to resolve the return my amount through cheque
Honda 2 Wheelers India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hii,
I had booked Activa 6g from vihaan honda vashi online on dated 30Sept 2022, but due to some reason I was cancelled booking on 30 Sept 2022 and emailed the documents and was contact to Manager Shyam Pawar but till not refund me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda 2 Wheelers India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    5399
    Pending
    0
    Resolved
    270
    Honda 2 Wheelers India Phone
    +91 12 4229 0926
    +91 12 4229 0919
    +91 12 4229 0911
    Honda 2 Wheelers India Address
    Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
    View all Honda 2 Wheelers India contact information