| Address: | Kanpur, Uttar Pradesh, 208027 |
Dear sir/ madam,
I have purchased honda shine sp since last year on 31 march 2016. At beginning, bike performance was satisfactorily on comparing other 125 cc bikes like awesome pickup, smoothness in bike, nice look.
But after first servicing, at axis honda service center, yasoda nagar, kanpur, problems started arising day by day, like high vibration of engine at the speed range 50-60 kmph on top gear, mileage which is always less or euqual to 50 kmpl, speedometer stop working, handle lock got loose, starting problem at morning (In summer engine leave the pickup upto 200 m even after using choke and in winter, the situation is very worst, without using choke, bike never start and even after using choke also bike takes 5 to 15 min to run in normal condition).
After first service, i had always complaint in service center for above problems & except speedometer and handle lock, they didn't solve any problem of my bike, they always told me that it is normal and always happened in honda bikes.
When i forced him to solve the problems they always made me fool. They waste my time, my money, petrol and irritate me from second service. Already one time, i have complaint you before two and half month before. But they just made me fool. Now the performance of bike reaches to worst condition n still technician of service center telling me that everything is fine and its happen in honda bike. Now tell me who is and will responsible if engine or any parts related to engine will damage.
Seriously, i am mentally and physically harassed. Technician of service center asked me what is the problem o[censored]sing choke.. When i asked the use and function of choke then they give me a wrong answer. When i asked what is vibration, then the technician was unable to explain. Now you can image the what is the situation of your service center, where no one knows about the abcd of bike and engine and they the serviced the bike.. They don't do any thing except changing the fuel, cleaning the filter thats all.
So i complaining you first against the service center, who harassed me too me muchh and under which performance of my bike got worst.
And also complaining against bike becoz, what is the condition of bike, my bike was defected and sold me, becoz how many number of problems came with in this short period of time, should not come in normal bike.
So i request you please take action on service center and pls either remove the problems and if not possible then replace my bike or engine.
Thank you,
Yours faithful
Arunendra singh chauhan
Contact:- [protected]
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