Honda 2 Wheelers India — delivering faulty honda dio

Address:Madurai, Tamil Nadu, 625014

I've bought a new honda dio from jeevan auto motor, madurai, tn (Kamarajar salai).

After riding 100+ kms, i heard a extra noise from engine side. I took the vehicle to honda.

Mechanic : it's common problem inlet valve problem in some new scooters, we'll rectify by this evening.

I got the vehicle by that evening. After riding for just 3 kms, the problem came again. I turned to honda immediately.

Mehanic : we need 1 day time to fiagnose the problem. Get the vehicle by tomorrow.

I got the vehicle in 2 days. This time after riding for 1 complete day, noise raised again. I brought the vehicle to honda.

Mechanic : bearing is bent, we need 3 days time.

I got the vehicle after 10 days. (Much irritated).

On getting the vehicle, i ride for 1 week. My first service date came. So again to honda. That evening, when i got the vehicle, noise came again. I surrendered my scooter to honda. Met the manager for replacement vehicle.

Manager : no way for replacement, we'll service whatever times the problem occurs. (I'm a working person)

I filed a petition against dealer 2 days back. Awaiting response from their side. If negative, i'll goto consumer court against both dealer and honda company.
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Honda 2 Wheelers India customer support has been notified about the posted complaint.
Aug 09, 2018
Updated by ahamedxplore
Ahamed Ali
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