Honda 2 Wheelers India — honda activa 4g servicing issue

Address:411057

Today i have given my honda activa 4g (Mh43-bj-2498) for servicing in yug honda, wakad, pune. My vehicle has self start issue, while servicing they find out issue in battery. As my activa is in warranty period so i should get new battery in replacement, but when i went to receive my vehicle they told me battery got damaged so we need to send it to service center, you have to submit the battery and take your vehicle at home and need to manage using kick start, but i cant do kick start so they gave me other option of join other battery available in warranty period and used that only. As my vehicle's battery remain 9 months warranty so this other battery will work till the time, after that anyways you have to pay for battery exchange. Then i asked them how i will manage if activa stopped on signal how i will do kick start on signals? They said we cant do anything for that.

As i cant do kick start i chose second option. But question comes in my mind... Then whats the use of taking extended warranty? How they suppose to suggest me first option... As we have bought self start vehicle for this purpose only. Why honda authorized dealer don't have new batteries available in stock for replacement? How do i trust other battery given to me is in warranty? And what if that battery got damaged soon?
Thanks... Expecting right solution.
Was this information helpful?
No (0)
Yes (0)
Honda 2 Wheelers India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Now the given old battery is not working and i couldn't drive my activa 4G. What's the use of service done before 3 days? This happens twice with me facing issues in couple of days after done with servicing. Really bad experience with yug Honda service center.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda 2 Wheelers India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    5399
    Pending
    0
    Resolved
    270
    Honda 2 Wheelers India Phone
    +91 12 4229 0926
    +91 12 4229 0919
    +91 12 4229 0911
    Honda 2 Wheelers India Address
    Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
    View all Honda 2 Wheelers India contact information