Honda 2 Wheelers India — Honda - Livo - Chain sprocket complaints within on year usage

Address:

Dakshina Kannada, Karnataka, 575003

I took my Honda - Livo(KA -19 ES 0960) for 5th service to Matrix, Honda dealer at Mannagudda, Mangalore ( total running kilometer - 16020) and the Service engineer asked me to replace the chain and sprocket. I drove the vehicle with economical speed on Mangalore - Bangalore highways. I am very punctual to maintaining bike with timely services.

I observed the same problem earlier also, i.e., about 700 km - the chain problem occurred and abnormal noise is coming out in chain socket and same would be repaired by the dealer and said problem occurrence repeatedly next three/ four times . In this respect, I escalated to the concern person in the dealer the chain socket is deteriorating due to the occurrence of the same problem. He replied that every 500-700 Km needs to tightening the chain. Last free service also done on 23.12.2016 at 11945 Km in same dealer. Today I given complaint to the service engineer to check and told him to while using the traffic signal the vehicle pick-up is slower than earlier. Surprisingly, I got call from service engineer states that chain-socket having problem need to replace and the life of the socket is maximum 15000 km, whether it is true or not? And I purchased this vehicle on 28.03.2016 not even one year completed. I am dam sure that not used roughly ever because I used for up and down from Factory to residence.

While in this concern, I opted a good and rough usable bike's likes Honda vehicle, even after a permanent customer of Hero Honda from last twenty years using splendor. The said bikes chain socket replaced after completion of 75000 km and 1, 10, 000 km also not done any re-boring works.

Is't Honda company's strategy to sell spare frequently or company making fool to customer? Being a respectable branded companies like Honda's bike spare is deteriorated within year means what about the companies bike credential. It is really challenge to the customer. and What kind of vehicle does Honda produce which needs it's chain unit to be replaced within a year of purchase? Looks like it's a manufacturing defect in all Honda vehicles.