| Address: | Honda Motorcycle & Scooter India Pvt. Ltd. Plot No. 1 , Sector - 03, IMT Manesar, Distt. Gurugram, (Haryana) – 122050 Tel: +91(0)124-2290011,+91(0)6 | | Website: | Honda Motorcycle & Scooter India Pvt. Ltd. Plot No. 1 , Sector - 03, IMT Manesar, Distt. Gurugram, (Haryana) – 122050 Tel: +91(0)124-2290011,+91(0)6712800 Fax: +91(0)124-6712999 |
I have starting complaint with my shine BS-6 on 4th oct'2022 and gone to authorised dealer SRI RK HONDA, RAJAHMUNDRY, they are refused to take my bike repair, and talked like this, it's a IGNITION LOCK SET AND ECM 'failure and we have already 15 bikes same issue, so you can approach where you are purchased bike that dealer, I said all services done at your service centre, why should I go another dealer? finally I gave my bike through known person and I approached to HONDA company through mail, till date 19 days completed but not repaired my bike, I talked to authorised dealer service manager he said due to LED headlight bulb using warranty not covered, I asked you have 15 bikes same issue what is the cause of failure?
How they are getting same failures, tell me? I asked, but there is no answer.
This is 'COMPLETELY PRODUCT QUALITY ISSUE ' of HONDA.
They are trying to escaped warranty service.
I am also field service engineer and struggling to attend my duties without bike from last 19 days.
They (HONDA and dealer) are not responding for my problem.
Complaint Reference#[protected]
Please resolve my bike problem under warranty.
Thank you,
Bhaskar Bura,
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