Honda 2 Wheelers India — Ignition lock set and ecu failed

Address:	H.No.14-155/2, Sri Lakshmi Janardhana Swami colony,Agraharam 3rd Street, DOWLESWARAM
Website:	[email protected]

I have starting complaint with my shine BS-6 on 4th oct'2022 and gone to authorised dealer SRI RK HONDA, RAJAHMUNDRY, they are refused to take my bike repair, and talked like this, it's a IGNITION LOCK SET AND ECM 'failure and we have already 15 bikes same issue, so you can approach where you are purchased bike that dealer, I said all services done at your service centre, why should I go another dealer? finally I gave my bike through known person and I approached to HONDA company through mail, till date 19 days completed but not repaired my bike, I talked to authorised dealer service manager he said due to LED headlight bulb using warranty not covered, I asked you have 15 bikes same issue what is the cause of failure?

How they are getting same failures, tell me? I asked, but there is no answer.

This is 'COMPLETELY PRODUCT QUALITY ISSUE ' of HONDA.

They are trying to escaped warranty service.

I am also field service engineer and struggling to attend my duties without bike from last 19 days.

They (HONDA and dealer) are not responding for my problem.

Please resolve my bike problem under warranty.

Thank you,
Bhaskar Bura,
[protected]