Kalpesh rupani
417, nana uchaniya, nr. Ram mandir, jafarabad
Mobile number: [protected]
[protected]@gmail.com
Date: 25/oct/2017
Name of dealer: alpeshbhai
Street:"vraj honda", vyajpur road - una
Suburb/town: una
State postcode:362560
Contact no : [protected]
Dear sir/madam
Re: honda livo, gj14al8267 1500km run
On 9/8/2017 i purchased a bike (Honda livo) from your dealership (Year-2017, honda mcy and sco. I. P. Ltd, model - livo dr and gj14al8267). Unfortunately, the vehicle has not been satisfactory because bike creates different type of knock from engine while am drive above the speed of 40km and not getting smooth mileage, 'your mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when i collected the vehicle and started using it again, the problem was still there'.
I would appreciate it if you could organised to have the problem fixed/use another repairer to fix the problem. As i am sure you can appreciate, i rely on my bike and apart from the inconvenience, this problem has also caused me to incur additional cost i have kept the receipts as proof.
I look forward to settling this matter amicably. If, however, the matter is not satisfactorily resolved by 30/10/2017, i will consider taking further action to resolve the complaint either through the department of commerce or through the courts.
Thanks & regards,
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