| Address: | New Delhi, Delhi |
| Website: | WWW.honda2wheelersindia.com |
Dear sir,
Even after a 9 months use and running of 3000km. also with two services, three time attended by your experts Mr.Alok Pandey ji {as the complaint was registered vide ticket no. 1-[protected] &.1-[protected] and one time without raising the ticket no.} many telephonic and face to face conversation with Mr. Alok ji, and two times personally met with Mahesh Bindra sir too.
No proper solution concluded till now with the vehicle as mentioned below and still am not satisfied with the performance of the vehicle.
Previous history:-
As a widely riding in 2 wheeler by Activa 125 on the road, I also intended to purchase this product to my ''college going daughter'' on date 15/6/16 at your
Dilshad Garden branch.
After depositing the asked amount Rs.69850/- vehicle was made ready by the staff after a long time deputing in trouble of starting, but at 07/30 pm when we ride to come to home from the showroom it could not be stared even after the great efforts render by the Technician, so that we left there itself to come on next day
On date 17 th June we were offered by Mr. Rajeev Sales Executive offerred after getting the repair, but from the date of purchase to this date we are fed up with the article, and feel that certainly there is some manufacturing defect which is not being established by the attending persons. Problem is of first start of the day either morning, noon or night, many times it does not start even after the pulling of choke.
Sir, product is under warranty and our request is to replace it or get us satisfied, its average of fuel consumption was also very poor but hopefully it has corrected by the experts and still in our check evolution of mixed type of running ( on full tank it is running aprox150 km. only.)
Till now we have wasted lot of time for getting it start right from beginning when wants to go by its riding.
Invoice Number: 1-[protected]
cash receipt no. 1727 dated 15.06.16
challan no.667 dated 15.06.16 vehicle could not be delivered on the same date because of problem of starting. then could be delivered on 17.06.16 by assuring will start correctly after some use, then told will be corrected after the service.
chasis no.6ME45F494AG8027846
Engine No. JF49E[protected]
HOPING FOR AN EARLY RESPONSE
A.K.Gupta
[protected]
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