[Resolved]  Honda 2 Wheelers India — Insurance executive not doing the needful

Hello,

This is Ashish Sharma from Ahmedabad, Gujarat. I bought activa 6g GJ 01 VS 7103 from Chandkheda, Ahmedabad branch in the month of May 2022. Recently I had an accident on activa due to which my habd got fracture & activa also got enough damage. I spoke with the insurance executive named Sitpal with Ph #[protected] works at Sabarmati, Ahmedabad branch. He is stating that (Chipiya) steering stem or front fork (I'm unsure about the exact word for chipiya in english) is band & he already got it through once but it's still band. Now he's saying thar he will get it reopen to re-through it again. Now my concern is that I've 0 dep policy with icici lombard & I didn't pay the amount for this temporary repair work. This is something serious which needs to be handled responsibly & this chipiya is not suppose to be repair or just through but it is required to be replaced with the new one.

I want all the damaged parts to be replaced with the new one or else I'm not taking my vehicle back. We don't pay or buy 0 dep insurance policy just for this temporary repair work. If that is the case then we can take our vehicle to any local garage for repairing eork why would we buy insurance & bear this unnecessary things.

Please look into this matter and kindly do the needful.

Vehicle reg # GJ 01 VS 7103
Claim # MOT12390995
Executive at Sabarmati branch - Sitpal ph#[protected]
Claim manager - ARBHAM A. KHUNTI
Ph# [protected]

Ashish Satyaprakash Sharma
Ph #[protected]
Email - [protected]@gmail.com
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Jul 7, 2022
Complaint marked as Resolved 
Got the response & the issue is resolved now
Honda 2 Wheelers India customer support has been notified about the posted complaint.
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