Honda 2 Wheelers India — Part warranty and replacement charges

Address:

Transit Camp Bldg 2 Room no 103 First Floor, Azad Nagar Rafi Ahmed Kidwai Road

I had purchased honda activa in October 2020, last Jhaveri Honda cotton green mumbai charged me for covering additional warranty for parts and accessories which will be covered for five years.
Now today when I given activa for servicing they're asking the charges for parts replacement even though the same are under warranty.

MH01 DS6872

Pls help and guideguide. Expecting positive and quick support.