.UNSATISFACTORY AFTER SALES SERVICE FROM HONDA BIKES
owner name: RABIYA ABDUL AZIZ MUKADAM
Vehicle No. MH04 KY3384
model: Activa 6g / Grey color
contact no. [protected]
To the concerned authority,
I would like to bring your attention towards an unsatisfied and unattended after sales service of my HONDA ACTIVA 6g bought 2 months before.
After a week of 1st FREE SERVICE of my activa i started noticing a vibration while accelerating my scooty for which i visited 2 of HONDA AUTHORISED SERVICE CENTRES regarding the same issue.
Firstly I visited SAI POINT MUMBRA SERVICE CENTRE where the technician were unable to detect the fault. so i opted for a second service centre named VIHAAN SERVICE CENTRE located at MANPADA THANE there also i left my activa for a day but sorry to say the next day when i collected my bike the issue was unsolved for which i had visited both the service centres.
At time of sales, i was told for warranty and later on at time of first service inwas told to take an additional extended warranty for 799/-. I took that also.
but the main concern is that company and service centres are just monetory minded i think. they have nothing to do with customer or defects related to their products.
i consulted my bike with an local MECHANIC sonhe suggested that there is a problem in TIMING CHAIN and ENGINE BELT. but i am shock that y the authorised technicians of HONDA are unable to detect and solved the issues.
owner name: RABIYA ABDUL AZIZ MUKADAM
Vehicle No. MH04 KY3384
model: Activa 6g / Grey color
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