| Address: | Ayanavaram, chennai, Tamilnadu |
I have purchased my Active scooter from Ayanavaram SVM dealer, Chennai, Tamilnadu.
I have booked the blue colour and have paid the full amount. They promised to deliver the bike within 3 days with registration. After three days, I received a call from the showroom and they asked me to collect the scooter. I visited the show room to collect my bike and I was shocked because the scooter they had registered was copper in colour. I was totally upset and checked with the sales manager, Mr. Raju, and he informed us that the sales person made a mistake and to please forgive us. And he insisted on collecting the copper-colored bike, which I refused because I only needed the blue-colored one.Mr.Raju said registration was already done and we couldn't change it, but I would change the colour by repainting it to blue or changing the spares. Initially, I didn't accept that, but he pleased me and asked me to accept it or else he may lose his job. So I have decided to go but I shouldn't face any challenges in the RC book. They need to change the colour in RC and they accepted to do so. Then they repainted it in the showroom and they handed the bike over to me. I purchased my bike in May 2022, and we are now in October 2022, with no proper response from the showroom or sales manager.On October 26, 2022, I visited the SVM, Ayanavaram showroom and Mr. Raju told me to wait for another 10 more days and he has also sent me the mail. Please find the below trail mail and he doesn't know how to type an email. Instead of submitting, he has typed "sadmeat". This is the way an authorised Honda dealer is working.
I have been following the showroom for more than 5 months but haven't received any response. This is making me feel really sick and I am very stressed. If I haven't got any solution to this, I need to lodge a criminal complaint against the dealer and obviously against Honda too, because Honda is the one who has authorised the dealer.
Below are the vehicle details for your reference.
Register in the name of Abarnaa
Registration no: TN01BP3764
Chassis No: ME4JF91ADNG151988
Dealer Names:svm Honda, Ayanavaram, chennai, TamilNadu.
Was this information helpful?
Post your Comment