Honda 2 Wheelers India — Service Engineer refused to accept the bike for service.

Address:Jupiter Honda Servicing Centre, Neeladri Complex, Daba Gardens, Allipuram, Visakhapatnam, Andhra Pradesh 530020

Today I took my Honda Activa to a Service center. He started writing the job card for the list of problems. In the end, he asked me to change the Engine oil or not. I told them it was not required. He stopped writing the job card and asked me to take the bike. I asked the reason. I was shocked after listening to the explanation from him.

The reason he mentioned:
His manager gave instructions not to take any bike for service if they are not going for Engine Oil (The service center price is 950/-). But the actual cost varies from 300 - 350/-. He gave me his manager's number and he is disconnecting the calls. Asked to provide his Superior. He mentioned he went out of the station. So I came to know that even if the Engine oil is not required, they are changing and charging to the customer.
Was this information helpful?
No (0)
Yes (0)
Honda 2 Wheelers India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Honda 2 Wheelers India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    5399
    Pending
    0
    Resolved
    270
    Honda 2 Wheelers India Phone
    +91 12 4229 0926
    +91 12 4229 0919
    +91 12 4229 0911
    Honda 2 Wheelers India Address
    Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
    View all Honda 2 Wheelers India contact information