Honda 2 Wheelers India — servicing

Address:Khordha, Odisha, 751003

Hi,
Am bapi khilar from bhubaneswar, i have pre booked for 2nd service in pgl honda, firestation, bhubaneswar, they gave time 10.15 am but when i came here for service, their team said pls take a token serialwise, i have waited for 2hrs. After 2hrs waiting when i ask to honda team they said that this is our process.

So please let me know is it your procedure for free service??? If yes then why prebooking is compulsary.

Please revert me

Mob no - [protected]
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I have purchase one honda active 5 g bike towards iob bank loan dd amount rs.69933/- dated: 14.06.2018. Now rc book not received. Because the dealer not pay the registration fees to the rto office. But i pay the registration amount at the time active bike purchase.
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Purchase on 16/7/2018- 19/7-not self start and kik is lock, i gave 3 times Honda apple showroom, Vadodara. but problem is continuing. Please solve my problem.

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