Honda 2 Wheelers India — Things not getting as per benchmark setup

Address:

Onkar Honda KOTLI SHAH DAULA RS PURA

Dear Team,
I am visiting this agency from the last 4 years but everytime when I asked them to Spark test the plug and clean it I got the answer that it's not working and even in the way that how it will work now as it's not working from the last 5 -6 years.
Not able to get the spare parts whenever we demand from ONKAR HONDA at kotli Shah Daula R S Pura 181102
Please advice why should we pay the full amount for getting our two wheeler serviced from agency but we can get the same from outside and very cheaper.