Honda Cars India Ltd. — Avn (Navigation) chip missing after first service.

Address:

Panipat, Haryana, 132103

I booked a Honda City VX (O) model from courtesy honda, karnal on 5th july, 2015 and was promised to get the car within 40 days but i got the car on oct 20th, 2015.
My car was picked up for first service on 1st Nov, 2015 for which my father signed the service sheet. the pick driver didn't inform my father about the missing AVN chip and got his signatures on the service sheet and took the car for service. later in the evening my car got into an accident by that same pickup driver and had to get its wind shield, bonnet and bumper replaced for which i had to wait 4 days and honda karnal didn't provide any service car for those days. Much to my discomfort, my car was returned to my after 4 days on 5th Nov.2015. when i checked the car later in the evening i found out that the avn chip was missing and when i informed honda karnal about the matter they said that service sheet has mentioned that there was no chip.

So, on 30th Dec. 2015 I took My car to courtesy honda Panipat to see how they check the car, and confirming my doubts, the person who made the service sheet only checked the odometer reading and fuel readings of the car and filled the rest of the details about the car himself without checking. i have attached the photos of the service sheet below showing how they have crossed of the stereo remote, car charger and perfume in the check list. the service person crossed off the avn chip without checking too, which i am sure the way it happened during the first service. and that is how the chip went missing coz if its crossed on the service sheet then i have no proof that it was there in the first place. by the images below i want to show how irresponsible honda is to its customers.
i had filed a complaint about the matter to honda car india too ( Complaint No:1-[protected]) but to no avail. Also, the Courtesy Honda Karnal have been extremely apathetic to the whole situation and even didn't help in recovering or tracing the chip in any manner.
i have suffered a lot at the hands of Courtesy Honda, first the late delivery of vehicle then the accident of the car on their hands and then the missing chip which came with the car.
i simply demand from honda to provide the replacement for the said chip as soon as possible.

Thanks
Chanpreet Singh