Honda Cars India Ltd. — car wiring problem

Address:

Hyderabad, Andhra Pradesh

Dear Sir, I own the new Honda City car . The car was delivered to me on the 30/3/15. I bought the car from M/ metro honda and registration number being TS07EG7750. After just around 4 months of delivery, there was a strange problem that I faced which I had not faced before. The mice had chewed up the electrical systems of the car resulting in lot of damage. I have taken the vehicle to service center and they informed me that the system has to be replaced which will cost around 15, 000/-. I have been staying and parking the car in the same place ( residence) for last eighteen years. I have not faced this kind of problem with my previous cars which have used for many years. Before purchasing Honda I have been using Maruthi swift, Hyundai Santro and Hyundi I 20. Infact I am using Hyundai santro still and parked in the same location as Honda is parked. The rodents have not caused any damage to neither of the cars except for the Honda. I would like u to look into this matter seriously as to if there is any design defect or regarding the standard of the material being used by Honda. If any such defects, these have to be handled by the company and the customer should not be left to tackle the problem on his own, as this is likely to be repeated. I was the pride owner of the new Honda city till this incident and this deficiency in your car has brought me nothing but dissatisfaction and discontent and also broken the trust that Honda carried with itself after having spent Rupees 11.6lakhs in buying the car. I request the company should take upon itself and repair the damage done. Also make the car foolproof such that these incidents do not recur in future. Thanking you, gnchowdary [protected]