Honda Cars India Ltd. — cheating, fraud and unethical behaviour

Address:

122018

Hi,

We purchased an honda brv from infinity honda, sohna road gurgaon on 1st sep, 2018.

The whole experience of dealing with the whole staff has been pathetic..!!

All the employees who work at infinity honda are cheats and big liars.

We gave the money to infinity honda around 3-4 days before the promised delivery date but the whole staff at infinity honda kept lying to us about the vehicle delivery status.

Also, when we took a test drive, we clearly enquired the staff about the middle car seat row sliding feature and they promised that the base variant which we purchased from them; would have the middle car row slidable.

We were shocked and disappointed to see that the car when delivered had the middle car row fixed and not slidable.

When we raised this concern to honda people, they said that it is supposed to be like that only in the base honda brv variant.

This is a clear case of cheating and fraud.

Also, we exchanged our old car for the honda brv and it was very well agreed in advance that the infinity honda would take care of getting the insurance cancelled of our old vehicle and would ensure that we get the refund.

After the delivery of vehicle, honda infinity staff asked us to get old car insurance cancelled ourselves.

The attitude of the honda infinity staff changed and they stop picking up our calls as well.

I want to raise a formal complaint against infinity honda, sohna road gurgaon & want to register a case of fraud against them.

Please take a strict action against such frauds so that they learn a lesson for future.

Regards,
Vinayak mehta
[protected]
[protected]@gmail.com