Honda Cars India Ltd. — Delay in delivery of New City 2017

Address:	Nashik, Maharashtra, 422010
Website:	www.hondacarindia.com

I planned to buy New Honda City 2017 VX CVT Carnelian Red from your dealer Rushabh Honda Nashik, Maharashtra.
The booking amount of Rs.21000/- was paid on 17th March with clear specifications as mentioned above. Though this purchase is a lease purchase all documentation between me and Finance company was completed in 7 days time.
Till yesterday Sales representative was unable to confirm the delivery of my Car.
When I visited this Dealer yesterday, I was informed that they do not have the specified color Car in Stock and I was expected to change my Car color choice from the other options. On demanding options, the Sales representative had the guts to give White as the only option.
Immediately on arriving to your Dealer, I had requested for a meeting with Sales Manager, to which I was made to wait for more than 45mins. During this period the Sales representative had no. of interactions with Sales Manager, but not once did the Sales Manager feel to either come out of his cabin and talk to me or call me in for discussions.
When ultimately I was given a chance to meet him, I was shocked to know that Car booked by me on 17th March 2017 was still not ordered by this dealer on Honda Factory citing a reason of Policy of Honda on ordering - which is done only in first week of every month. This was never intimated to me when the Car was being booked by me. To top it, till yesterday (when we are in 1st week of April 17) ORDER WAS STILL NOT BOOKED BY THE DEALER ON THE FACTORY.
This clearly indicates that the Dealer is cornering me to get rid of Car which is not of my specified color from his stocks.
The availability of my specified color Car is yet not confirmed to me and is being said to be available in May 2017???
Why should I wait so long on account of dealers mistake or so to say Honda Ordering Policy?
I expect that this complaint is looked into seriously and my specified color car is delivered to me immediately.

Mayuresh Koshe
Email : Mayuresh.[protected]@siemens.com