Honda Cars India Ltd. — Electricals

Address:

Patna, Bihar

Dear Sir We have booked the complain with Honda on 25th Feb-15 Communication ID: 1-[protected]. Complain: Fluctuation in the sound of horn, parking light and reverse light as well, when the vehicle is running or the engine is start only. This complain is from very first day of purchase of vehicle. Compliance: NO COMPLIANCE AGAINST THE COMPLAIN DATED 25.02.15. Comments: The attitude of dealer is NOT satisfactory, they jus buy the time and say to contact the factory where the Honda car manufactured. Important: More than five time we visited the dealer and workshop regarding this problem, the workshop manage changed the horn but the problem still continuing. Loyal with Honda: We are loyal customer of Honda and recommended our relative for Honda Amaze who purchased Honda Amaze in the name of Satyendra Tahkur, on 21st Oct-14 from VAishali Honda Patna. Expectation: We expect from Honda to solve the problem as soon as possible, if required then please send some expert engineer from plant to check the vehicle. Pravin Vehicle No. BR-01BY / 9808 From: Customer Relations Sent: Wednesday, February 25, 2015 2:52 PM To: [protected]@gmail.com Cc: [protected]@vaishalihonda.com ; [protected]@vaishalihonda.com Subject: Kind Attn:- Mr. Pravin Kumar Dear Sir, This is in reference to your trailing communication. At the outset, we thank you writing to us and sharing your feedback. We are understanding the details of the matter from our dealership M/s Vaishali Honda, Patna and request you to kindly bear with us. In the meanwhile, we are advising our dealership to get in touch with you and address your concern. For any further concern/query you may please write back to us or let our Honda One 2 One representative hear from you at[protected] or[protected]. Assuring you the best of our services at all times. Regards, Ajay Kumar Customer Relationship Management Honda Cars India Ltd., Greater Noida From: [protected]@gmail.com To: [protected]@hondacarindia.com, Date:[protected]:20 Subject: Honda Car India :: Service Feedback Information [protected][protected][protected][protected] Service Feedback Details Name : PRAVIN KUMAR City : PATNA User Pincode : 800013 Email : [protected]@gmail.com Telephone :[protected] Mobile : [protected] Category : Service Model : V DIESEL Year : 2014 Car Reg.No. : BR-01BY/9808 Dealer : Vaishali Honda-Boring Road Comments : I have to complain about the horn of my car which fluctuates when we blow. In the night the reverse light and parking light also fluctuate. We feel very bad when we blow horn and the sound fluctuate from low to high. WE have complain about this problem since purchase of vehicle and more than 6 times we visited the service centre but no solution came out. The service centre person say that there is manufacturing defect and they are unable to solve the problem.