Honda Cars India Ltd. — Honda buddy loyalty points

Address:	Ahmedabad, Gujarat, 380051
Website:	www.hondacarindia.com

Hello,

complaint communication id: 1-[protected]
Car Delivery on : 11 Dec 2016

As per email of [protected]@landmarkindia.net they won’t be give the benefit of Honda Buddy Loyalty Programme to me as in my two wheeler RC book there was a surname variation".

So at time of purchasing car, i gave all required documents and also submitted the scan copy of affidavit, which fulfill the surname variation and My PAN card also fulfill the surname variation.

Sales team assured me that i will get Voucher of 5000 under HONDA BUDDY LOYALTY PROGRAMME in approx one month.

So after one month i inquired for same but again they asked for more time to do procedure.

Then i did complain on Customer Assistance, Now after two months of car purchase i got email from Pooja Bhavsar (Sales Quality Manager, Landmark Honda
Cell:[protected], Phone:[protected] E-Mail : [protected]@landmarkindia.net)
"won’t be give the benefit of HBLP to you as in your two wheeler RC book there was a surname variation".

However i was also planning to buy Honda 2 wheeler and i purchased Honda 2 wheeler on 10 Dec 2016 on my name. As sales person informed me about surname variation as i told him that i new Honda 2 wheeler on my name before 1 day of purchasing my car. At that time they assured me that scan copy of affidavit is valid and no further documents required.

So please look in to this issue and do the needful to get my voucher.