Honda Cars India Ltd. — honda city 2017 tyre burst issue | |||||
Honda city 2017 tyre burst issue: I have purchased brand new honda city zx 2017 from johns honda thrissur. And the tyres of the cars are very dangerous to drive in our roads. Initialy the right front tyre had got a buldging, and the company told tht they cant do any thing, only thing we have to do is change the tyre in customers cost. After that with in a week the nex tyre had also burst not bludged and the alloys had got bent. This had happend only because the low quality tyres used by the company. This is not first case many cases have been reported in our country. This means the customer have to ride the car in their own risk. The car is elgible to run in our country. Initially the show room guys have told theychange the tyres and now after a long time they are telling that they cant change the tyres. The delearship is having very bad service because we have been waiting for a response from them for last 3 or 4weeks. Now also they have responded only after contacting them... The company is cheating the customer by giving low quality products. Hoping that will have a postive response from your side for this issue. Was this information helpful? | |||||
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Honda Cars India customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
Hans Honda at Varanasi should be Blacklist, so that in future no one can face issue of service like me.car service of Hans Honda Varanasi is worse as it can be expect.
Reply
Dear Sir/Madam
I purchased Honda City VX Pertol from Gopi Nath Honda Vadodara, RC No is GJ-06 LB 2002, during diwali holiday we planned to travel to Maharastra crossing Sohn Gard border on 20.10.2017 whhile car was running at speed of 65 KMPH front left hand side tyre got bursted (while flaaing in small road pit ), I replaced same immedately with spare wheel.
Than while travelling back from Maharastra near to Nawapur post left side both tyres busted on very normal road condition at 50 KMPH, during journey travellers detail was as below
· Adults 04 + Kids 02 total weight 290 kg Approx
· Luggage 03 bags total weight 32 kg Approx
· Air pressure in tyres checked 02 times while starting from Vadodara & returning from Aurangabad 33 & 36 .
Since today car reached to Dream Hond Surat & same is closed on 23, 24 Oct 2017 car will be attended on 25.10.2017 only.I travelled back by taxi to vadodara after staying today wile day in Surat as I was not informed by customer support team regarding toady holiday..
Just to make you understand little bit about me, I am already having Ford fiesta car with number PB11Q 0050 which I am driving from last 11 years, I am working as a senior level executive with one of the leading Germany based company, Mecanical engineer by education, also worked with leading tyre making company in past . Never faced such issue with my old car with whome I have travelled nearly 3 Lak KM in 11 years.
My family was also with me during tyre bursting incidence they are still in shock, my 2 year son was totally disturbed after bursting, with the grace of god I managed to stocp car safely, now I would like team Hond to really investigate the whole faliure why Honda cars is doing good on world class road & not on Indian standard roads, as expected if I go by normal delaer process they will come up with idea that tyre was ok, conditins may be road, driver ets lead to failure .
But as a Team Honda I expect from you fair investigation sord of 8D, CAPA, Root cause analysis before concluding . Also I request you for helping me in getting back confidence /trus of my 2 year old son, 9 years old daughter & my wife in brand Honda so that we can enjoy long drives in Honda once again .
Complaint number provided to me is 267154
Thanks & Regards,
Gurpreet Singh/Sharanjit Kaur
[protected]
I purchased Honda City VX Pertol from Gopi Nath Honda Vadodara, RC No is GJ-06 LB 2002, during diwali holiday we planned to travel to Maharastra crossing Sohn Gard border on 20.10.2017 whhile car was running at speed of 65 KMPH front left hand side tyre got bursted (while flaaing in small road pit ), I replaced same immedately with spare wheel.
Than while travelling back from Maharastra near to Nawapur post left side both tyres busted on very normal road condition at 50 KMPH, during journey travellers detail was as below
· Adults 04 + Kids 02 total weight 290 kg Approx
· Luggage 03 bags total weight 32 kg Approx
· Air pressure in tyres checked 02 times while starting from Vadodara & returning from Aurangabad 33 & 36 .
Since today car reached to Dream Hond Surat & same is closed on 23, 24 Oct 2017 car will be attended on 25.10.2017 only.I travelled back by taxi to vadodara after staying today wile day in Surat as I was not informed by customer support team regarding toady holiday..
Just to make you understand little bit about me, I am already having Ford fiesta car with number PB11Q 0050 which I am driving from last 11 years, I am working as a senior level executive with one of the leading Germany based company, Mecanical engineer by education, also worked with leading tyre making company in past . Never faced such issue with my old car with whome I have travelled nearly 3 Lak KM in 11 years.
My family was also with me during tyre bursting incidence they are still in shock, my 2 year son was totally disturbed after bursting, with the grace of god I managed to stocp car safely, now I would like team Hond to really investigate the whole faliure why Honda cars is doing good on world class road & not on Indian standard roads, as expected if I go by normal delaer process they will come up with idea that tyre was ok, conditins may be road, driver ets lead to failure .
But as a Team Honda I expect from you fair investigation sord of 8D, CAPA, Root cause analysis before concluding . Also I request you for helping me in getting back confidence /trus of my 2 year old son, 9 years old daughter & my wife in brand Honda so that we can enjoy long drives in Honda once again .
Complaint number provided to me is 267154
Thanks & Regards,
Gurpreet Singh/Sharanjit Kaur
[protected]
My honda car V diesel model is just 4 months old and has run 5000 km. While travelling at 50 kmph front left wheel tyre got burst and was declared unusable. This is just unheard of in new car histories and this will create an unsafe sense among family members. The car with such a reputation can not have such a risk inbuilt in their cars and will have a telling effect on their reputation
While returning from Mumbaimy 2 left tyre busted. I have New Honda City Automatic with only 7500 KM
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