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Ford India Complaints & Reviews

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Last updated Sep 27, 2022
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Ford India reviews & complaints(1671)

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I am using a 2013 model Ford Ecosport Reg No. WB02-AD-8283)
Last week I faced the problem of the Reverse gear (R) not working. The front gears (D, S) were working. I contacted the service center (Kaikan Ford). They picked up the car. Now they have quoted an estimate of INR 1, 52, 000.00 + taxes (total 1.72 lacs). This is an unbelievable amount.

My car has always been a single person driven one. I always got it serviced...
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We have owned an Ecosport car having Regt No WB 24 BA 6360. Recently on 08.09.22 I visited Kaikan Ford Chetla workshop as my windshield got cracked due to some unavoidable circumstances.
The service advisor asked to change the glass along with sensor and final bill ammounted to Rs 10091/-.
I have taken delivery of the car after general inspection of car and while it was minutely inspected at home found that:-
1) wiper...
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Most poor service by company, cheating trick fully and now vanished putting us in trouble.

Its FRAUD not ford
Ford India customer support has been notified about the posted complaint.
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    It's a useless company, clearly cheating customers, with no response even after several reminders. Now vanished from India, let's create a group to claim service for free....
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    I'm very frustrated while sending this email that the service of my Ford Ecosport done during the running period of 30K Kms has lead me into a great vein. The service was done on 07/07/2022 and as a part of service we had also advised them to have a check on the wheel alignment of the front tyres of the vehicle. Right after the service we are right now facing the issue of wheel wobbling, and now it is very much painful to see that the front tyres of the vehicle have been burned out very intensively which will cost me a lot during this situation.
    i'm expecting a positive reply from your end. I hereby attach the photographs of the tyre please have a close observation.

    MANAS TITTO
    +91 [protected]
    VEHICLE NO. KL 69 B 8066
    Ford India customer support has been notified about the posted complaint.
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      Dear Team,

      You all should know what Ford officials are doing at service centre.

      On 25th July 22, Ford Auth. service centre official hit my car badly to the wall of service centre. I sent the car for a minor repair i.e. Engine gaurd replacement.

      After incident i receive a call stating that my car hits to the wall and needs to repair. For repair and replacement we need your insurance copy, Registration...
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      I have given my car for servicing at bowenpally mody ford center and as i couldn't pay the large sum of amount which was estimated before the service i took back the vehicle and parking charges which were asked where paid. when on delivery they stolen the spare wheel and jack when i asked for it they said i am lying and i am the theif now. worst experience managers and service reps were rude and so irresponsible....
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      I got a Ford Ecosport car purchased during May 2019. While driving during rainy season water getting in to the car. All the materials on the platform of car found socked in water.
      Ford India customer support has been notified about the posted complaint.
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        Hi Team,

        I had worst experience at Swarn Ford Kanpur

        I feel no one in this unit is dedicated to work rather they are looking out ways to just make money and make the working thing into a non working one

        Here are the details below for the complete incident

        I bought a second hand ford Ecosport diesel 2015 model and because i was facing some warning light issue, so i brought my car...
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        I want a spare part only for my ford figo titanium car, they are agree to give me the parts over telephone but when i come at 12.30pm for it, They sat me for a long time and said that we are not given parts like this.they gave me option for wait till 2nd half and they also said that after service card opening and labour charges apply then gave me the parts but i can't understand why they told me wait till 2nd half and why labour charges applied,...
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        This is to state that we had given our Ecosport Car No. HR26DB1675 at your Harpreet Ford service station near Hero Honda Chowk in Gurugram on the 25th May'22, and it is almost two months and we have not got the car back yet.

        As per initial inspection of the car, we were told that the water has entered into the car, and it will take anything from 15 to 20 days for us to get the car back. Now it has been 55 days, and there is...
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        I have purchased Ford Figo Aspire Titanium from your Udupi showroom on 29th May 2018. My car number is KA20MC1413.

        I am writing to let you know that the date of purchase was wrongly mentioned in Ford's online system and my warranty expired on 28th January 2022 instead of 28th May 2020. I have taken the extended warranty for 2 years too. But now I will get the extended warranty till 28th January 2024 instead of 28th May 2024....
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        Hi

        My name is Sachin Sharma. Having a ford Eco Sport vehicle no. is DL10CF-3152 (Model[protected].5 Ti VCT AT Titanium) . I have never seen such a bad engine, system failure and pathetic service in any service showroom till date. So far I have spent so much money on this car. I have spent so much money on it, in which a new car would have come.

        At first, your automatic system failed in a little rain, for which...
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        I submitted my accidental car at kanal Ford service station Jhansi
        Still my car did not repair...
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        I was told by the sales executive that there is smell of diesel due to leakage in diesel feeder pump. So I got it changed. Now I'm traveling, and I have covered a distance of only around 100 kms approx. And my car consumed 22 lts of oil.
        I'm surprised what kind of checking the company has done. This is pure example of lack of knowledge and very untrained staff..
        Ford India customer support has been notified about the posted complaint.
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          I purchased my Ford Figo 1.4 TDCi Titanium variant for a little over ₹7 Lakh in June of 2013. After about 50K kms I started feeling the power drop in the low rpm band. During my services with Metro Ford in Bangalore, I had informed the service engineers about this issue multiple times but they would just top up oil and then give me advise on tyre pressure and then send me on my way. After Metro Ford closed down I had no choice...
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          I wish to lodge a complaint re :
          1. the Hugely inordinate delay - of OVER A MONTH - in getting my following car repaired - apparently due to lack of a spare part = MODUL TRANS CONTROL
          2. Lack of Information : the fact that the dealer / workshop - HARPREET FORD, GURGAON is unable to give me any idea of when to expect the car to be repaired - as they do not have the part needed.
          3. And the fact that this...
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          Hi team,
          I would like to bring in your notice that i sent my ford ecosport car for service today (19th june) in ford centre faridabad, staff was rude, they did not hear me out, sent the car back with incomplete car maintainence, parts are not fixed properly, front bumper is broken, after payment no one is picking the call in the centre nor the advisor AMIT Mishra and not the customer care people....
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          I have diesel ford ecosport 2016 model.
          My vehicle is consuming the engine oil more than normal, ( after 1000 km it consume more oil than normal).my cars total run is 77000 kms. sir as i see there are multiple users faced similar issue. last time Ford service center changed my cars turbo due to this but issue still persist, i searched the reason and solution on internet their was so many complaints were their for the same. now as we...
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          I have purchased Ford ecosport last year March, and then you have shut down your manufacturing, I am getting alart of Exshosted filter over limits but no resolution after miles of driving.. No one resolving my issue, every time your service centres taking time entire day,
          I am requesting to take your car and return my money, this is unexpected you sold your car and after two month fa selling shut down your business, No service.. need to return my money.

          Name-Tryambak Chakrabarty.
          M- [protected]
          Ford India customer support has been notified about the posted complaint.
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