Ford India
Ford India Pvt. Ltd.
Customer satisfaction rating: 26%
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1536
COMPLAINTS
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Ford India Customer Care

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Address
S.P. Koil Post
Chengalpattu
Kanchipuram District
Tamil Nadu
India - 603204

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
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113

Phone:
Phone:
+91 44 2455 1500  (Corp. Office South)
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+91 22 6702 4300  (Corp. Office West)
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+91 12 4387 3001  (Corp. Office North)
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+91 33 6454 0374  (Corp. Office East)
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+91 44 6740 3333  (Corp. Office)
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25

Additional info
Corporate Office - North
3rd Floor, Building 10 C, DLF Cyber City, DLF Phase 2, Gurgaon - 122002
Tel: +91 12 4387 3001
Fax: +91 12 4387 3999

Regional Office - West
301, Central Plaza, CST Road, Kalina, Santacruz (E), Mumbai - 400098
Tel: +91 22 6702 4300
Fax: +91 22 6702 4305

Regional Office - South
Block - 1B, 1st Floor, Rmz Millenia Business Park, 143, Dr Mgr Road, North Veeranam Salai, Perungudi, Chennai - 600096
Tel: +91 44 2455 1500
Fax: +91 44 2455 9965

Regional Office - East
6th Floor, Unit # D2, Aakash Tower, 781 Anandpur, Kolkata - 700107
Tel: +91 33 6454 0374

View More Information...

Submit a Complaint
Customer satisfaction rating
26%
Complaints
1536
Pending
0
Resolved
393
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

Ford India Complaints & Reviews

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I have Purchased Ford ecosport Titanium in February 2021 from PPS Ford Pune,
At the first service which was after...
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I am Himadri Ghosh, car no-WN20BD7588 tried a lot to connect with the service center but not getting response from that side. Only 2 yr I bought the car. Some minor pblm happened which need to rectify till now I have warranty
Jun 21, 2021

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    Sir.i book trend petrol ecosport since 18 feb.but not received yet delivery in absolute black in colour.I confirm regularly...
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    Dear Sir,

    While we are comparing other SUV's with EchoSports Titanium 2021 they are providing cupholders in...
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    Hello,

    I bought aspire from PPS FORD pune,
    I am not currently in pune trying to get this spare part for my car since 2 weeks. Nobody is there to hear my voice, atleast there should be someone who ll co-operate.
    Jun 17, 2021

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      I am writing this about the service center of kairali ford, cheranallur Kochi. I have given my ford Figo for some patchworks, due to the lockdown the delivery was delayed around one month. After getting the car the color was different on the new painting parts. Now I am waiting for reopening the service center for solving the issue. due to this, I have to lose my money as well as time. I got this kind of issue every time. So I do not suggest to anyone for buying ford cars, because of the poor service. This irresponsibility is not only on cheranellur, kottayam service center also I know.
      Jun 16, 2021

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        New car given for service to thane service centre. Car was returned with scratch also the manager misbehaved when questioned about the damage. Very unprofessional behaviour and irresponsible staff
        Jun 13, 2021

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          Dear Receiver
          I own a ford Figo diesel 2012 Model No GA03P 2010
          This vehicle has a problem with its wiper motor...
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          I am proud owner of ford ecosport and feel gud and proud to ride my ecosport. I am an adventures person and YouTuber, I want...
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          I machhala devi I purchase car from Ks ford alwar in september2020. My car accident in March 2021, . I subit my car to ks...
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          Hi,
          I am writing here because I am fed with Ford service.
          I have purchased ecosport in 12 june 2020 and financed...
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          Am not satisfied with our tolichowki service center. As i shown my vehicle to a service point but they have not cleared my vehicle problem. Even they also don't know what is the exact problem. And they are not responding us correctly. You have to take immediately action about my vehicle. Kindly solve my vehicle problem as soon as possible. Or else contact me i will explain about the problem. I hope you will do a better to me. Thank you am waiting for your response
          May 10, 2021

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            I Bought the car in march and from day one i am feeling vibration and shaking in car and specially in steering and also pickup...
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            I visited ford agency ferozepur road, one month ago and have ordered headrest, one of your employee took my order and said he will call me back within 2 -3 days but its been a month i havent recieved any call, kindly arrange my order for headrests
            May 03, 2021

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              Got a poor service from one of your employee in ferozepur road agency . I have called several times to my pre ordered headrest, but always got a negative feedback from them . kindly resolve my problem as soon as possible
              May 03, 2021

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                I bought Ford Ecosport on 24 Feb 2021. The car has run around 1500 km (1512 km exact), One morning while washing the car I...
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                I went for servicing of ford ecosport at pearl ford ambala.
                Before service, mechanic driven the car for trial, there...
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                I have booked a ford silver colour titanium model on 09.03.2021 and made a booking amount of rs 21000 and dealer promised to deliver upto 10th april 2021 but no response is being given to me and i am felling helpless. I live in bijnor uttar pradesh 246701 and i have booked in bijnor.It will affect the repuattion and goodwill of ecosport . Kindly check the status. My mobile number is [protected] and my email id is [protected]@gmail.Com.Please provide response.
                Apr 10, 2021

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                  This has in reference to my booking for FORD Endevour in Motinagar Harpreet Show room. The booking date was 22.02.2021, they...
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                  I have booked Ford Ecosport Titanium Diesel on Feb-06-2021, at the time of delivery they promised to deliver vehicle in 20-40...
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