Honda Cars India Ltd. — honda city car kl 40 n 3784 | |
I have purchased honda city car from vision honda muvattupuzha on 11.04.2017. After rain there is water condensation on both head lamps. I reported the matter with the dealer for which they have given the following reply. Head light fog formation From: arun issac on fri, 21 jul 2017 15:36:15 add to address book To: you | see details Dear sir, Regarding the concern of headlight fog, we already tested your car and communicated to you, this is a natural phenomenon and not a defect in the part. The said phenomenon occurs due to condensation of air within headlight due in difference in temperature within and outside the headlight. While observation of your car the fog formation disappeared with change in air temperature and no water ingress was detected. You would appreciate the same phenomenon happens on glass filled with cold water, windshield/window glass in rainy/winter season etc. Please be assured that your car is in pristine condition and covered under honda care program of hsci. We assure you our best service at all the times. Photo of head lamps after rain is attached. Please replace the faulty head light. Kuriakose p p Mob [protected] E mail. [protected]@rediffmail.com Was this information helpful? | |
Honda Cars India customer support has been notified about the posted complaint. | |
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