[Resolved]  Honda Cars India Ltd. — honda city issue drop in mileage and running condition not stable

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600095

I purchased a honda city vx automatic petrol car with sunroof on feb 18 2018 from olympia honda. My 3rd service at 10000 km was done by olympia honda and delivered the car on 19 sep 2018.on 20 sep 2018 i was driving to trichy from chennai and i met with an accident at 200km from chennai and the car fell into dry canal and rolled over and landded by left side digging the car in the mud. Accident happent due to left side tyre burst at 7.45 am and i requested honda assist to help me in towing the vehicle to the nearest service station. They helped me to drop the vehicle at 6pm the same day in the capital honda trichy the authorized service center of honda. I explained the incident and they issued me the job card. Then i took delivery of my car on nov 10 and paid 32k to them for the tyres along with the insurance claim amount of 448000k.after that i drove back to chennai the next day and noticed that there is noise in the car and dashboard alighnnent is not correct. I informed to the service person via phone but they said they have done a very good job and there is possibility for that. Some what i convince and i strted to drive the car. After few days
The interor parts started to fall off and the dashboard produced rattling noise and the doors not getting locked properly and the post at both the sides were producing a big gap between the door and the post. I informed the honda company via mail and then the dealer contacted me and asked me to drop the car so that he can rectify the issues. I too dropped the car to their service center trusting that it will get rectified but the car started giving more and more problem like the seat belt is not replaced by the capital honda trichy and one of the tyre was retained. When i asked them theor reply was unethical and the service was very much pathetic. They asked me to compromisr with all the problems in the car. They changed the tyre and the seatbelt at chennai and other problems were not rectified. They mailed to honda and me saying the car is in good condition and they insisted me to take delivery of my car at the unrectified stage itself. Now the bonnet itself not getting opened, wiper and spray nozzle not working, glass in the doors creating rattling noise, mileage dropped to 8km/hr honda claims the mileage as 18 km/hr, while driving vehicle pulling towards left, could hear outside noise, could feel even the car claimbing on the small stone on road, creating noise from dashboard above 80km speed, water stays inthe gap between the door and the post while it rains, etc. The car has been driven by me only for 6 months from tge date of purchase the authorized dealer capital honda trichy and chennai were serving the car for almost 5 months. I own a B2B insurance and Return to invoice from universal sampo and tyre warranty of 3 years from bridgestone india and extended warranty of 5 years from honda cars india ltd. Even i own everything from all these companies for my car these companies have failed to return my car in good condition and the honda cars india has not taken any responsibility for their dealer mistake. I asked then for the repayment of my money but they are not providing any relevant response.