Honda Cars India Ltd. — Honda city vx cvt model: jan 2015.. Horn problem since 1st day

Address:

Ghaziabad, Uttar Pradesh, 201010

I bought honda city vx cvt in jan 2015. After couple of months itself... I started getting problems in horn. I complained at car fist service also at prime honda, ansal plaza, vaishali ghaziabad, up.

Itney adjusted the horn and said that it is design problem and horn is not compatible to india conditions. It is under 7 years warranty so get it corrected when ever u find any problem. After couple of weeks of 1st service, i again complained for same and prime honda changed the horn in nov 2015 just after 10 months of new car. It worked fine for 4-5 months then started giving problem again. I complained about it at every service of car and prime honda adjusted it every time. Last week i got my car serviced at prime honda again as regular service and honda did not look into it and said that warranty jas been over. It was under 2 years warranty
They did not behave properly also and denied to look into this.

I am really very very disappointed with this. I spent 14 lac at honda brand and i am getting this in return...

I would you to please look into this. This is spoiling honda image. This could be the reason why honda sales has gone down so much in last 2 years. This service centres are the main culprits.

I do not know whether itnis correct forum or not but please look into this matter very seriously. Take it to sales and sercice head.

I do work with ibm india and live in vaishali, ghaziabad. Pls contact me at [protected] if you want to. Thanks a lot! Appreciate your help.