Honda Cars India Ltd. — honda spares

Address:

A-42madina park sherpura road bharuch, Bharuch, Gujarat, 392001

To whomever it is concerned
I am abdul hamid ibrahim patel
From bharuch gujarat
I own honda city 2012 model, honda jazz 2019 model
Honda cr-v 2009, this all cars i have already own
And was also planning to buy honda city cvt 2019 model
And i also own a workshop and i always suggest honda to my family and friends group

Now my concern is about service, i always send my car to honda gopinathji bharuch
Whenever i keep my car for service they don't keep most of the spares they always keep saying we have to order spares on top of that they ask advance money
So this is the main concern that they don't keep spares in stock even break pad or any other running product for the service
Now my honda city 2012 model windshield is broken by the stone
I called honda gopinathji mr. Karan in service department he told me to order windshield and pay advance
They can't even check the records of last service
Or they can't even know a honda geniue owner
How can a person wait a week just for the windshield

And on top of that i called mr. Milan patel from accident department he gave answer which was unbelievable
He told me that we keep stock for 2015 or 2016 model
We don't keep stock for 2012 as the company has discontinue the production of the car
Now what should i do for this car should i throw that car in scarp just because company has stop manufacturing that model
What if someone who is out of station had a same problem and faced the same problem will he also have to wait a week
Or i always have to wait for the spares
Kindly check and look forward to this issue

My contact number is [protected]
Mail i'd [protected]@gmail.com