Honda Cars India Ltd. — pathetic infotainment system on honda city 201

Address:411019

Dear honda team,
I purchased honda city vx cvt on 15.08.18 fron ethix honda, pune.
I fully agree with whatever has been said about the honda digipad. The much touted 7-inch infotainment system, called the digipad is a big dud!!! Firstly, in tooday's world of processor speeds, the sytem takes almost 45 seconds to a minute to boot up on starting the engine!!! That means either you wait for that much time before rolling the wheels or get distracted when in motion to use the digipad.!
Secondly, the touch screen of the digipad is very very insensitive!!! If you are used to feather-touch on your phone's touch screen then you will be disgusted trying to type anything on the digipad keypad!
As far as the built-in navigation app is concerned, the lesser said the better!! It does not have many important places mapped. It is not updated. Yesterday it took me to a dead end and showed my way through a walled university buiilding which was constructed years ago!!! Also, there is no frequent map updates. The honda manual says that updated maps are issued twice a year - in march and october and the user must contact the honda dealer to "purchase" updated maps!!! Google maps cannot be used in the digipad!!
Honda spares price list shows the cost of digipad as inr 50, 000.00 one can get much much better systems at much lesser cost.
My family is totally disgusted with this system and expected immediate replacements with the better one.
Please address and confirm...

Regards
Jayant borkar
Head qa
[protected]
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